Quality Inns International, Inc. v. McDonald's Corp.
U.S. District Court9/16/1988
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OPINION NIEMEYER, District Judge. On September 21, 1987, Quality Inns International, Inc. announced a new chain of economy hotels to be marketed under the name âMcSleep Inn.â The response of McDonaldâs Corporation was immediate. It demanded by letter sent three days later that Quality International not use the name âMcSleepâ because it infringed on McDonaldâs family of marks that are characterized by the use of the prefix âMeâ combined with a generic word. Five days later, on September 29, 1987, Quality International filed this action seeking a declaratory judgment that the mark âMcSleep Innâ (1) does not infringe McDonaldâs federally registered trademarks in violation of 15 U.S.C. § 1114 ; (2) does not constitute a false designation of origin or a false description or representation of services as being associated with or originating with McDonaldâs in violation of 15 U.S.C. § 1125 (a); and (3) does not infringe or violate any common law rights that McDonaldâs may have to its marks. McDonaldâs filed a counterclaim alleging trademark infringement and unfair competition under the same laws that Quality International invoked in its complaint for a declaratory judgment. In addition, McDonaldâs alleges dilution of its marks in violation of the Illinois Anti-Dilution Act, Ill.Rev.Stat. Ch. 140, § 22. The case came to trial before the Court without a jury on July 18, 1988 and concluded on July 26, 1988. The Court has reviewed all of the evidence received at trial, including the deposition testimony offered. It has studied the memoranda and cases submitted by counsel for the parties. This opinion will serve as the Courtâs findings of fact and conclusions of law as prescribed by Fed.R.Civ.P. 52(a). I. THE ISSUES The issues are framed by the positions taken by the parties. McDonaldâs alleges a straightforward trademark infringement and unfair competition action. It contends that it is the owner of a family of marks each of which is formulated by combining the prefix âMeâ with a generic word to form a fanciful trademark or service mark. It contends that the name âMcSleep Innâ that has been adopted by Quality International is likely to cause confusion and that Quality International selected the word âMcSleepâ deliberately to trade on the goodwill and reputation of McDonaldâs. It *202 claims attorneysâ fees under 15 U.S.C. § 1117 . Quality Internationalâs defenses may be summarized under four points, as follows: 1) No likelihood of confusion: McDonaldâs cannot claim ownership over every formative of âMeâ plus a generic word, and the formative âMcSleepâ is not a name or, when used in its logo form, is not a logo that is likely to cause confusion. 2) Noncompeting uses: McDonaldâs marks have been developed in the fast-food business and do not preclude the use of âMcSleep Innâ in the lodging business. 3) Extensive third-party uses: By allowing or acquiescing in the use by third parties of a proliferation of the use of words formulated by combining âMeâ with a generic word, McDonaldâs should be denied the right to preclude the use of âMcSleep Inn.â 4) âMeâ is generic: The use of âMeâ as a prefix has become generic and has entered into the English language with a recognized meaning of its own. II. QUALITY INTERNATIONAL Quality International is a Delaware corporation with its principal offices in Silver Spring, Maryland. It is engaged in the lodging business, particularly in inns, hotels, suites, and resorts. Since 1981 it has been the fastest growing hotel franchise chain in the United States and is now the third largest franchiser of hotels both in terms of hotels and rooms available. Its sales for 1987 were over $56 million. After Robert C. Hazard, Jr. became the chief executive officer of Quality International in 1980, the company adopted a long range plan that began with an analysis segmenting the lodging market into five sections: economy, luxury budget, mid-priced, luxury, and super luxury. Mr. Hazard then aimed various products of Quality International at these market segments. Clarion Hotels and Resorts became the luxury product of Quality International; Quality Inns, the mid-priced; and Comfort Inns, the luxury budget. Having no product to compete in the economy segment, Quality International designed a concept for a hotel with a smaller basic room which would rent for between $20 and $29 per night. Each room would have a queen size bed, plush carpeting, color TV, and a contiguous bathroom. There would be no conference rooms, food or other amenities on the premises, except a swimming pool in certain geographical areas. These economy hotels would all be of new construction and a consistent architecture. The name selected by Mr. Hazard for this product was âMcSleep Inn.â The first McSleep Inn is scheduled to open in December, 1988. To improve its marketing of all products, Quality International adopted a âthree chain logoâ which consists of the three individualized but compatible logos for each of the products offered (Clarion, Quality Inn, and Comfort Inn), arranged horizontally under the caption âQuality International.â Each logo, though different, clearly belongs to a family. The outside shape of all three is square with rounded corners and all three include within the square a stylized sun and the applicable name âComfort,â âQuality,â or âClarion.â This three chain logo will be expanded into a four chain logo when the McSleep Inns join the family of Quality International hotels and motels. As the new corporate signature of Quality International, the four chain logo will be featured in all corporate advertising. While it is the policy of Quality International to advertise with a consistent corporate identification, at the present time, inns and motels franchised by Quality International advertise their individual facilities without reference to the corporate signature. Moreover, limited access highway signs which announce lodging at exits only depict the logo of the particular motels available at the exit; government regulations do not permit inclusion of the three chain or four chain logo. Examples of telephone directory advertising and even franchising offering materials received at trial did not include the Quality International corporate signature. *203 III. MCDONALDâS CORPORATION McDonaldâs Corporation is a Delaware corporation with its principal offices in Oak Brook, Illinois. Founded by Ray A. Kroc, it opened its first restaurant in April, 1955, in Des Plaines, Illinois. It is now the largest fast food business in the world, with over 10,000 restaurants in 45 countries and over $14 billion in sales annually. In the United States it owns or franchises over 8200 restaurants. McDonaldâs restaurants serve over 18 million people daily, and of all the people in the United States who eat out, 11 percent eat dinner and 25 percent eat breakfast at McDonaldâs. McDonaldâs claims that within the last four weeks, 89 percent of all children between the ages of two and seven and 64 percent of all adults have eaten at a McDonaldâs restaurant. Indeed, over 95 percent of the entire American population has eaten at a McDonaldâs, and eight percent of the entire work force in the United States once worked at a McDonaldâs restaurant. In mass marketing McDonaldâs has widely promoted its business philosophy of âquality, service, cleanliness and value,â or âQ.S.C.V.â It first began network television advertising in 1965, and today 85 percent of its advertising is television advertising, although it also advertises on the radio and in print. In fiscal 1987, it spent over $400 million in media advertising in the United States alone. Its total expenditures for advertising and promotion over the last years have been in excess of six percent of its total sales and approximately $917 million for fiscal 1987. It is the largest single brand advertiser in the United States. At trial McDonaldâs presented diverse examples of its advertising directed at particular groups and designed for particular purposes. Approximately 22 years ago, McDonaldâs created the figure of Ronald McDonald, a fictitious clown who presides over McDonaldland. While Ronald McDonald over the years has promoted values consistent with McDonaldâs intended image, he has never urged directly that children purchase McDonaldâs products. Ronald McDonald is also used extensively in connection with Ronald McDonald Houses, a charitable function supported by McDonaldâs. McDonaldâs has achieved an extremely high awareness in the minds of the American public. It claims that when asked to name a fast food restaurant, 90 percent of the public will name McDonaldâs. The recognition of Ronald McDonald by children between the ages of two and eight is 100 percent, a figure matched only by Santa Claus. In 1977, McDonaldâs began advertising a fanciful language called âMcLanguageâ that featured the formulation of words by combining the âMeâ prefix with a variety of nouns and adjectives. In television advertising viewed by the Court, Ronald McDonald is shown teaching children how to formulate âMeâ words, and he used words such as McService, McPrice, McFries and McBest. In a consistent vein McDonaldâs has coined âMeâ words for many of its products and services. McChicken, Chicken McNuggets, Egg McMuffin or Sausage McMuffin, McD.L.T., McHappy Day, McFortune Cookie, McFeast, McCola, McPizza, McSnack are but some of the many. It has obtained trademark registrations for all of these. McDonaldâs marks are not limited to the fast food area, and it has obtained registrations for the use of marks in other areas as well. In the areas of childrenâs clothing, it owns McKids; in interstate travel plazas, McStop; in job programs, McJobs; in computer software, McClass; in ground shuttle transportation, McShuttle. It calls its own hotel at its home offices in Oak Brook, Illinois, McLodge. There is no evidence to suggest that anyone prior to McDonaldâs used âMeâ with a generic word. This is not to say, however, that every use today of âMeâ plus a generic word belongs to McDonaldâs family of marks, a subject that is discussed further, below. IV. SELECTION OF THE NAME âMcSLEEPâ The trade name for Quality Internationalâs new economy line of hotels, McSleep *204 Inn, is the brainchild of its CEO, Robert C. Hazard, Jr. At trial he described how he thought of the name at 2 oâclock one morning in November or December 1986 and jotted down notes of his ideas at bedside. He wanted a name that conveyed thrift and consistency, and from a list of several names that he considered, he selected âMcSleep.â He said that the âMeâ from the Scottish surname conveyed thrift. The notion of âconsistencyâ was the new generic meaning of the prefix âMeâ in the English language. He denied that his selection was an imitation of McDonaldâs or that McDonaldâs occurred to him at the time that he selected the name McSleep. For the reasons given, the Court does not credit this testimony. When Mr. Hazard first developed his five-year plan for Quality International, which he issued on January 1, 1983, he identified nine corporations whose values he emulated. One of the nine was McDonaldâs, and the values that he attributed to McDonaldâs, which he did not attribute to any of the other eight, were âquality, cleanliness and valueâ (actually McDonaldâs corporate philosophy was Q.S.C. V. or quality, service, cleanliness and value). Those are the very values that later became the values of Quality International for its new McSleep Inn product in a slightly different form. In presenting his idea of McSleep Inns to the Board of Directors of Quality International in June, 1987 for approval, Mr. Hazard described the new product in terms not only suggestive of McDonaldâs advertising but openly modeled on the McDonaldâs concept: The marketing promise of McSleep is âa consistent, convenient, quality product at a low price.â The marketing hook is the name âMcSleep;â not McSleep Motor Inn or McSleep Motel â just âMcSleep.â The name McSleep should help consumers instantly identify the product for what it is â a consistently clean, quality product at a low price. $ # >)< * * * McSleep is aimed at the entire travel market. Like McDonaldâs, it is acceptable for the upscale traveler who wants only a good nightâs sleep and for the economy traveler who wants to save money. Yet, when questioned at trial whether the promise of a consistent, convenient and quality product at a low price brought to mind McDonaldâs, Mr. Hazard said it never occurred to him, though it was possible âit might remind some folks of McDonaldâs.â He added, however, âit didnât remind me of McDonaldâs.â Around the time that the McSleep concept was being presented to the Board, an early draft of the franchise brochure describing a McSleep Inn referred to the name as âinstantly recognizable.â This characterization was considered âwrongâ by a number of management of Quality International and was deleted from the final published version. Nevertheless, the draft evidenced a perception at Quality International at that time that the McSleep Inn would enjoy instant recognition, much as Mr. Hazard had promised to his Board when he said, âthe name McSleep should help consumers instantly identify the product.â In addition to his overtly expressed admiration for McDonaldâs and its method of doing business, which appears to be the same course that Mr. Hazard pursued for Quality International, the possibility of actually working with McDonaldâs in a joint venture involving an inexpensive, quality hotel with a fast-food restaurant was on the Quality International agenda at the time Mr. Hazard selected âMcSleep.â Years before, McDonaldâs had adopted and used the name McStop in connection with a travelerâs plaza for the long distance traveler. The plaza by concept included a McDonaldâs fast-food restaurant, a convenience store, gas station, lodging, and related businesses. While McDonaldâs would only own the restaurant, it would supervise the development and quality of the entire plaza and thus call it âMcStop.â In the summer of 1986, Mr. James H. Nelms, a regional manager of Quality In *205 ternational, had been pursuing various discussions with McDonaldâs and Kroh Brothers, a real estate developer, for possible participation in McStop plazas. Prior to a trade show in September of 1986, Mr. Nelms had numerous conversations to this end, and at the trade show he introduced the McDonaldâs representatives to Mr. Hazard. Following that brief meeting, a representative of Kroh Brothers wrote to Mr. Hazard: As you recall, Kroh Brothers Development Company is working with McDonaldâs on the McStop concept. I have enclosed a flier that provides you with more information about what a McStop should be. This letter was received by Mr. Hazard on October 2, 1986, and he referred it to Mr. Frederick W. Mosser, Quality Internationalâs vice president in charge of franchising. Quality International and McDonaldâs pursued the McStop concept further, with discussions continuing into the Spring of 1987 but without reaching any agreement. It was after Mr. Hazard received the letter about McStop, however, when he selected the name McSleep for his new, budget-market product. The final factor contributing to the Courtâs belief that Mr. Hazard had McDonaldâs in mind when he selected the name McSleep is the evidence that Mr. Hazardâs thinking was not limited to the one word McSleep, but rather a family of words, all created by using the prefix âMeâ with a generic word. In the Spring of 1987 when he instructed his attorneys to register and protect the name McSleep, he also directed registration of the names âMcSuiteâ (which he intended to use for two rooms at McSleep Inn connected by a door) and âMcBudget.â At trial, Quality International indicated its abandonment of the âMcSuiteâ name and concept, and no evidence was received about the role or intended use of McBudget. Following selection of the name McSleep, and prior to presentation of the concept to the Board of Directors of Quality International in June, 1987, a trademark search was conducted of âMcSleepâ in which the report revealed to Quality International management numerous uses of âMeâ formatives owned by McDonald's. Mr. Frederick W. Mosser, the vice president in charge of franchising, said that he was surprised at how many marks McDonaldâs owned. He indicated that while he perceived some risk in proceeding with the name McSleep, he felt that these reservations were overcome in his mind by the facts that McDonaldâs was in the food business and Quality International was in the lodging business, and that the names would be displayed in a distinctive manner. Following approval by the Board in June of 1987, Mr. Hazard directed Susan B. Dynerman, his director of public relations, to make preparations for the public announcement of McSleep Inn at the trade show in Chicago in September 1987. When Mr. Hazard advised Ms. Dynerman of the new product, she raised questions âwhether we could use the name____ I associated it with McDonaldâs.â A similar concern was expressecl by Quality Internationalâs advertising agency. The account representative, Mr. Barry Smith, anticipated that McDonaldâs âwould be overjoyedâ with the McSleep Inn announcement, and he promptly proceeded to obtain an indemnity agreement from Quality International, protecting the agency against litigation by McDonaldâs. He had never before asked for an indemnity agreement from Quality International during the ten years that the agency had been representing Quality International. Several weeks before the public announcement, Mr. Hazard engaged a market research firm to conduct a survey to determine which of several mock up versions of a McSleep Inn room had the most consumer appeal. The survey was conducted of 120 people outside of Quality International and a slightly larger number of employees. Each participant was given a questionnaire inquiring about specific aspects of the rooms under consideration. There was one question, however, inserted at Mr. Hazardâs request, that read as follows: âWhat is your overall impression of the name âMcSleep Innâ for the type of hotel/motel *206 accommodations described in the above statement?â The respondent was then given a choice of four grades ranging from "excellent nameâ to âpoor name.â Over 40 of the respondents volunteered a written comment in response to that question suggesting an association with McDonaldâs. Typical of the comments were: âSounds like relationship to McDonaldâs food chain,â or âSounds cute but I thought it might be affiliated with McDonaldâs,â or âPossibly owned by McDonaldâs,â or âReminds me of McDonaldâs.â When Mr. Charles Riter, president of the research firm, advised Mr. Hazard of the result some three to four weeks before the public announcement, Mr. Hazard agreed that it had occurred to him that âsome people might associate or refer to or see in the name McSleep some relationships with McDonaldâs.â He observed that the confusion, if any, associated the room with a âgreasy hamburgerâ and that did not bother him, because the rooms were better. In September 1987, at a meeting of Quality Internationalâs sales force convened to announce the new McSleep Inn product, questions also were raised by salespersons of Quality International whether Quality International had the right to use the name McSleep. Despite the persistent questioning by representatives of Quality International with respect to its rights to use McSleep Inn, Mr. Hazard proceeded with the public announcement on September 21, 1987. A press release was issued and Mr. Hazard also delivered a speech to the trade show in Chicago describing his new hotel. Prior to the public announcement, he invited interviews with the Washington Post and a trade magazine, Hotel and Motel Management. In the Washington Post article, Mr. Hazard is quoted as saying: Obviously, [the name is] a takeoff on McDonaldâs and quality at a consistent price____ We think weâre going to let McDonaldâs continue to use their name. Mr. Hazard admitted making that statement generally but stated he did not refer to the name of McDonald's but rather the concept. He added that the final sentence in the quote was made in jest in response to the reporterâs persistent questioning about McDonaldâs. With respect to the interview given to Hotel and Motel Management, Mr. Hazard expressed complete confidence in the reporter, who was a long-time friend. Mr. Hazard acknowledged the accuracy of all the quotations made of him and does not fault the reporter for making any comments. That article reported as follows: And yes, the not-so-subtle reference to fast-food giant McDonaldâs is purely intentional. âThe concept is just like McDonaldâs,â Hazard said. âA guy making $150,000 a year can eat there and feel comfortable and a guy making $10,000 a year can eat there and feel comfortable because he knows what heâs getting â consistent quality. And that doesnât exist in the lodging industry.â The inquiries about McDonaldâs, that began with employees and continued with reporters, were repeated by the attendees at the conference in Chicago. Quality International not only was aware of the risk that attended its adoption and use of the name McSleep Inn, a risk that it was infringing McDonaldâs family of marks, but it also had good reason to believe that the public might be actually confused. It nevertheless proceeded with both the announcement and its plans to sell franchises for McSleep Inn. Three days after the public announcement, McDonaldâs wrote to Quality International complaining of its planned use of the words âMcSleepâ and âMcSuiteâ and demanding the immediate discontinuance of those plans. There followed some telephone conversations between the parties, but before any issue was resolved, Quality International filed suit in this court, five days after McDonaldâs sent its letter. Beginning in June, 1987 Quality International began making changes in the presentation of McSleep Inn that were intended to emphasize McSleep Innâs association with Quality International. Quality Internationalâs four chain logo was to be pictured on a *207 flag to be placed outside each McSleep Inn, on a decal to be placed on the front door, and on the wall behind the registration desk. It changed the name from âMcSleepâ to âMcSleep Inn.â It adopted a policy of including the four chain logo with all corporate advertising. And three weeks before trial, after the Court had already heard motions for summary judgment in this case, it added a small sign underneath the McSleep Inn sign on the main pylon in front of the hotel which reads âby Quality International.â The McSleep Inn mark has not been exposed to the consuming public in connection with the sale of McSleep Inn services, although hundreds of franchise packets have been sent out to potential franchisees of McSleep Inn. To date only four franchises are signed up, but others are in process. The first McSleep Inn is scheduled to open in Pikesville, Maryland, in December 1988. The earliest justifications given by Mr. Hazard and Mr. Mosser, the vice president in charge of franchising, for using the name McSleep Inn in the face of McDonaldâs family of marks, were grounded on the observation that McDonaldâs was in the fast-food business and Quality International was in the lodging business. Later they urged that the âMeâ prefix had become generic and was in the English lexicon and that the mark McSleep Inn would be displayed in a distinctive manner. V. SURVEY TESTIMONY It is undisputed that appropriate survey evidence is meaningful to establish the likelihood of confusion, and at trial each party presented survey evidence of its own and offered a critique of the survey evidence presented by the other. A mall intercept survey was conducted on behalf of Quality International by Dr. Jacob Jacoby, a professor at New York University. This type of survey is conducted at randomly selected shopping malls by showing participants a visual stimulus and obtaining responses to questions. Dr. Jacobyâs survey was actually four separate surveys, each conducted in connection with a different visual stimulus. About 160 respondents were interviewed in each of the surveys. The first of the four stimuli used in the mall intercept survey by Dr. Jacoby was an advertisement for Quality International as it would appear in an airline magazine. The text of the advertisement contained a reference to McSleep Inn along with other products of Quality International, and the four chain logo was included at the bottom. That advertisement did not advertise McSleep Inn specifically. The second stimulus was a mock up of a yellow page display advertisement in which a McSleep Inn was advertised with the McSleep Inn logo and the four chain logo which included the name Quality International. The third stimulus was an artist rendering of a proposed McSleep Inn in front of which was a sign on a pylon that included the McSleep Inn logo and under which there was a smaller sign with the words âby Quality International.â Finally, a control survey was conducted by showing the respondents a picture of an Egg McMuffin sandwich with the words Egg McMuffin written underneath it. In connection with the survey involving the airline advertisement, despite the fact that arrows were added to the advertisement pointing to McSleep Inn, only 57 percent of those surveyed were aware that McSleep Inn was being advertised. Of those 57 percent, in response to the question âWho or what company, or companies, is that [that owns or operates this motel]?â only 7.5 percent responded âMcDonaldâs.â In connection with the yellow page stimulus, of 164 respondents, 83 percent (or 136 respondents) knew that the advertisement was advertising McSleep Inn. Of those, 10.3 percent identified McDonaldâs as the name of the company that owns or operates McSleep Inn. With respect to the artistâs rendering of a McSleep Inn, 163 respondents were shown the picture and 147 indicated they knew that McSleep Inn was being advertised. Of those 16.3 percent said that McDonaldâs was the company that owns or operates the hotel. If the responses are limited to those who had made decisions *208 during the previous year about staying in hotels or motels, 21.4 percent of those responding identified McDonaldâs as the owner or operator of the McSleep Inn. Finally, with respect to the picture of an Egg McMuffin, 87 percent of those shown the picture identified it as a product of McDonaldâs. Dr. Jacoby concluded that these figures reflected âa low level of likelihood of confusion.â He went on to point out that one would predict that as McSleep Inns were advertised and became more widely known to the public âeven the current low level of likely confusion would be substantially reduced.â McDonaldâs offered two surveys conducted by Dr. Hans Zeisel, a professor at the University of Chicago. His first survey was a telephone survey conducted of a statistical sample of the population consisting of 400 persons randomly selected. The first two questions asked of the respondents were: If you were driving along the highway and you saw a sign for a hotel called McSleep Inn [the name is spelled out], what would you expect this hotel to be like? and And who or what company do you believe owns or operates this hotel called McSleep Inn? Dr. Zeisel testified that the first question was a warmup that introduces the respondent to the subject of the inquiry, i.e. McSleep Inn, and that the second question was the critical one. In response to the second question, 31 percent of the people surveyed answered, âMcDonaldâs.â If only the respondents who stayed in a hotel at least once during the past 12 months are included, 33 percent answered âMcDonald's;â and if only respondents who stayed in hotels at least 12 times during the past year are counted, 39 percent responded âMcDonaldâs.â He concluded that naming a hotel âMcSleep Innâ would likely cause confusion among âa substantial proportion of the population by leading them to believe that this hotel is somehow related to McDonaldâs.â Dr. Jacoby, Quality Internationalâs expert, criticized the survey by Dr. Zeisel, arguing that the warmup question was merely a free association question which was leading and prompted the answer to the second question. It was also contended that the survey only tested auditory response to McSleep Inn and provided no visual stimulus, which was unlike the real world. He urged that a âmall interceptâ survey would be superior. Although Dr. Zeisel was not in favor of mall intercept surveys because such surveys cannot as a practical matter be performed on a valid statistical sample, in response to the criticism of Dr. Jacoby he conducted a second survey using a visual stimulus. In the second survey, Dr. Zeisel also eliminated the first question of his first survey to prove, as he testified, that the first question did not materially alter the results. The mall intercept survey conducted by Dr. Zeisel interviewed 401 persons at randomly selected shopping malls across the country. After two unrelated warmup questions, the respondent was asked the following question: Please take a look at this. Here is a photograph of a sign for a hotel you might see if you were driving along the highway. [The witness was then shown the McSleep Inn logo that is the subject of registration before the Patent and Trademark Office.] Who or what company do you believe owns or operates this hotel? Over 31 percent (31.9%) of all the respondents expressed the belief that McDonaldâs owns or operates the hotel. If only respondents who stayed in a hotel at least once during the last 12 months are included, 34.5 percent believed that McDonaldâs owns or operates McSleep Inn; and if only respondents who stayed in hotels 12 or more times during the past year are included, 38.5 percent believed that McDonaldâs owns or operates McSleep Inn. The results obtained by Dr. Zeisel in his two surveys are not materially different, *209 producing results within a percentage point or two of each other. Dr. Zeisel criticized Dr. Jacobyâs surveys in several respects. The principal criticisms were in three areas. With respect to the airline magazine advertisement and the yellow page advertisement, the MeSleep Inn trademark was so diluted by the Quality Inns logo that a significant number of people did not even know that MeSleep Inn was being advertised. In that context, he did not believe that any meaningful results were obtained. With respect to the artistâs rendering of the MeSleep Inn, he agreed that the concept was appropriate, but criticized the fact that the respondent was shown a logo that included the phrase âby Quality Internationalâ underneath it. Not only did he consider that to be nothing more than a reading exercise for the respondent, but he observed that the respondent was allowed to retain the picture in front of him when answering the questions. McDonaldâs presented evidence that showed that of the 70 persons in Dr. Jacobyâs survey who correctly identified the hotel with Quality International, 50 said they did so because they read it on the sign. When asked why they identified MeSleep Inn with Quality International, typical responses were: âIt says so on the ad,â âThe ad tells you that itâs operated by Quality Inns International,â âBecause it says so,â or âBecause it says so on the sign I just read.â McDonaldâs offered similar evidence on the yellow page advertisement and the airline advertisement where the respondents indicated they simply read Quality International in the advertisement. Quality International justified its inclusion of âby Quality Internationalâ with the reason that it had made the decision to include that on the sign and wanted to test real life circumstances. VI. APPLICABLE LEGAL PRINCIPLES Trademark law gives the owner of a mark the right to preclude a use by a junior owner of a mark that causes or is likely to cause confusion, cause mistake, or deceive an appreciable number of typical consumers into believing that some sponsorship, association, affiliation, connection, or endorsement exists between the owner of the senior mark and the owner of the junior mark. See, e.g. 15 U.S.C. § 1114 (a), but common law concepts of unfair competition are similar. The gist of a claim for trademark infringement, or the related commonlaw tort, is a sanction against one who trades by confusion on the goodwill or reputation of another, whether by intention or not. There are but two inchoative elements that must be established for entitlement, from which all permutations and guises of the cause of action are derived: the senior owner of the mark must demonstrate (1) the adoption and use of a mark and his entitlement to enforce it, and (2) the adoption and use by a junior user of a mark that is likely to cause confusion that goods or services emanate from the senior owner. Yale Electric Corf. v. Robertson, 26 F.2d 972 (2d Cir.1928). The articulation of standards and criteria are numerous for reaching the conclusion whether plaintiff has made his case. The owner of a mark who has developed a reputation and identity with a mark through his products, service, marketing, and presence in the market, has an interest in protecting the business and reputation for which the mark stands, not only at the present time in the current markets in which he does business, but for future times and in related markets that the development of his business might naturally take him. Communications Satellite Corp. v. Comcet, Inc., 429 F.2d 1245 (4th Cir.), cert. denied, 400 U.S. 942 , 91 S.Ct. 240 , 27 L.Ed.2d 245 (1970); Yale Electric Corf. v. Robertson, 26 F.2d 972 (2d Cir. 1928); McDonaldâs Corp. v. McBagelâs, Inc., 649 F.Supp. 1268 (S.D.N.Y.1986). The extent to which he may protect this interest relates directly to the strength of his mark. While one mark may not enjoy the strength of identity to preclude use of a junior mark in a related field or neighboring market, another may enjoy such recognition that confusion might result outside his own field or beyond the markets in which he does business. See, e.g. Maier Brewing *210 Co. v. Fleischmann Distilling Corp., 390 F.2d 117 (9th Cir.), cert. denied, 391 U.S. 966 , 88 S.Ct. 2037 , 20 L.Ed.2d 879 (1968) (beer vs. scotch); Cook Chemical Co. v. Cook Paint & Varnish Co., 185 F.2d 365 (8th Cir.1950) (paint vs. insecticide); Carling Brewing Co., Inc. v. Philip Morris, Inc., 277 F.Supp. 326 (N.D.Ga.1967) (beer vs. tobacco); Esquire, Inc. v. Maira, 101 F.Supp. 398 (M.D.Pa.1951) (magazine vs. clothing store). The measurement of this strength is revealed by evidence demonstrating a likelihood of confusion. The relationship of these two factors, strength and confusion, operates such that evidence of strength of a mark is perhaps the most significant factor in predicting the likelihood of confusion. On the other hand, evidence of the likelihood of confusion in a related field or neighboring market, or even in a competitive market, defines the scope of a markâs enforcement and therefore is the measurement of its strength. Variations on the weight of evidence on these two aspects, i.e., the strength of the mark and the likelihood of confusion, will determine whether one mark will preclude the use of a later adopted and used mark. Accordingly, a mark may enjoy such strength that it may be enforced in related fields or neighboring markets, whether they are product markets or territorial markets. Or, stated obversely, the likelihood of confusion in related fields or neighboring markets will demonstrate the strength of the mark. Communications Satellite Corp. v. Comcet, Inc., supra; Yale Electric Corp. v. Robertson, supra; McDonaldâs Corp. v. McBagelâs, Inc., supra. Thus, a mark is not to be confined formulistically to a classification established by the Patent and Trademark Office or by lines of market competition. A mark is the identity of a corporation, a product or a service, and to the extent goodwill attaches, it knows no boundaries. Its reach is its strength. Where the public is confused and attributes a source, product, or service incorrectly, the owner of the mark, even though not a competitor, may experience damage to his reputation and goodwill. Both of these may have more meaning to the owner than immediate profits in the marketplace because they represent the potential for long range future profits. On the other hand, two marks that serve to identify products in two unrelated markets may very well coexist without confusion in the publicâs eye. Thus Notre Dame brand imported french cheese has been permitted to coexist with Notre Dame University; Bulova watches with Bulova shoes; Alligator raincoats with Alligator cigarettes; âThis Budâs for youâ in beer commercials with the same phrase used by a florist; White House tea and coffee with White House milk; Blue Shield medical care plan with Blue Shield mattresses; Family Circle magazine with Family Circle department store; Oleâ cigars with Oleâ tequila; and Sunkist fruits with Sunkist bakery products. The list continues. The determinative test cannot focus on how close or related the industries or products are, but rather by whether confusion is created so that an appreciable number of typical consumers will likely be confused. It cannot be overlooked, however, that a close affinity of markets for two different products or services can create in the public perception a belief or expectation that one would be expected to go into the other. This belief or expectation becomes a factor in explaining confusion that may be shown between two products that do not compete with each other. Thus, the relatedness of markets in which the competing marks are used is relevant to the likelihood-of-confusion issue. The enforcement of trademark rights to prevent use on related, but noncompetitive, goods is sometimes referred to as the âAunt Jemima doctrine.â The rule dates from the 1917 decision of the Second Circuit in Aunt Jemima Mills Co. v. Rigney & Co., 247 F. 407 (2d Cir.1917) cert. denied, 245 U.S. 672 , 38 S.Ct. 222 , 62 L.Ed. 540 (1918), which enforced the mark âAunt Jemimaâ used by the plaintiff on pancake batter against use of the same mark on defendantâs pancake syrup. The court rejected the old rule limiting enforcement to competitive goods and said a mark would *211 be protected on any goods which buyers would be likely to think came from the same source as plaintiffs goods. [W]e think that goods, though different, may be so related as to fall within the mischief which equity should prevent. Syrup and flour are both food products, and food products are commonly used together. Obviously the public, or a large part of it, seeing this trademark on a syrup, would conclude that it was made by the complainant. In this way the complainantâs reputation is put in the hands of the defendant. 247 F. 409 -10. The Aunt Jemima doctrine was given strong impetus in Yale Electric Corp. v. Robertson, supra, where the owner of the Yale mark used in connection with the sale of locks, was permitted to preclude the use of the mark in connection with the sale of flashlights. In an oft-quoted opinion, Judge Learned Hand noted that infringement and injury can occur even when the junior user uses a mark on related, but noncompetitive, goods: However, it has of recent years been recognized that a merchant may have a sufficient economic interest in the use of his mark outside the field of his own exploitation to justify interposition by a court. His mark is his authentic seal; by it he vouches for the goods which bear it; it carries his name for good or ill. If another uses it, he borrows the ownerâs reputation, whose quality no longer lies within his own control. This is an injury, even though the borrower does not tarnish it, or divert any sales by its use; for a reputation, like a face, is the symbol of its possessor and creator, and another can use it only as a mask. And so it has come to be recognized that, unless the borrowerâs use is so foreign to the ownerâs as to insure against any identification of the two, it is unlawful____ The disparity in quality between [the senior userâs] such wares and anything the [junior user] makes no longer counts____ The [senior user] need not permit another to attach to its good will the consequences of trade methods not its own. 26 F.2d at 974 (citations omitted). When the strength of the mark is so pervasive, however, to the point that the public actually attributes competitive products or services to the mark without the intent of attributing source, then the mark may be lost to the public domain. The public comes to understand the mark to refer only to the kind of goods and not to the origin. Thus, once enforceable marks such as aspirin, thermos, cellophane, and escalator have become generic words. Bayer Co., Inc. v. United Drug Co., 272 F. 505 (2d Cir.1921); King-Seeley Thermos Co. v. Aladdin Industries, Inc., 321 F.2d 577 (2d Cir.1963); King-Seeley Thermos Co. v. Aladdin Industries, Inc., 418 F.2d 31 (2d Cir.1969); DuPont Cellophane Co., Inc. v. Waxed Products Co., Inc., 85 F.2d 75 (2d Cir.1936); Haughton Elevator Co. v. Seeberger, 85 U.S.P.Q. 80 (1950). It is therefore necessary to measure, on the one side, the strength of the mark asserted and, on the other, the factors suggesting a likelihood of confusion, fully recognizing even as separate analyses are discussed that the two are integrally related. The first of these, strength of the mark, is now analyzed factually and how it is affected by charges that (1) third-party uses of McDonaldâs marks have eroded or precluded their enforcement and (2) the prefix âMeâ is now generic. VII. STRENGTH OF MCDONALDâS MARKS McDonaldâs golden arches and the McDonaldâs logo rank among the strongest marks, enjoying instant recognition among virtually all members of our society. As noted earlier, evidence showed that among children McDonaldâs âRonald McDonaldâ enjoys virtually 100 percent recognition. To take judicial notice of a mark would perhaps be unprecedented, but the parties were not troubled with the notion in this case as to some of McDonaldâs marks such as the golden arches and Big Mac. See Fed.R.Evid. 201. Because of the ample presentation of evidence on the promotion and awareness of the marks of McDonaldâs, the Court will not be required to consider whether judicial notice should be *212 taken here. McDonaldâs spends almost a billion dollars each year on marketing and advertising, a sum which increases steadily with its sales, which are at $14 billion. While the fact that McDonaldâs is the largest single brand advertiser in the United States could alone lead to the conclusion of the strong public awareness of its marks, the evidence showed affirmatively that awareness was virtually universal, to the point where a journalist could allude to McDonaldâs, without using its name, by coining words as âMcLaw,â âMcPaper,â and âMcFashion.â The power of this public recognition of McDonaldâs is evidenced in various ways. In recent years, McDonaldâs began to focus on a long distance travel market, defined by customers traveling on the road who are more than 30 miles from home when they use the service. Pursuing this market, McDonaldâs took over numerous tollway restaurants and converted them to McDonaldâs restaurants. After the first year of conversion, the increased sales at all of the restaurants that were converted averaged over three times the previous yearâs sales, and indeed the sale of gas at the neighboring gas station increased significantly, although not as much. McDonaldâs attributes these successes to its recognition. The attribution to McDonaldâs, however, has not been totally under its control. Journalists have created their own words by adding âMeâ to a generic word. The Court was presented with literally hundreds of such uses, such as McLaw, McTax, McNews, McPaper, McSurgery, McArt, even McGod. Since the issue is raised in this action that âMeâ words have become generic, the Court will address the scope of this usage more fully below. As part of its promotion, McDonaldâs created a language that it called âMcLanguageâ from which it developed a family of marks for its products such as McChicken, McNugget, McPizza, as well as marks outside the food area related to its business such as McStop, McKids, and McShuttle. There is no evidence that this language or these marks existed before McDonaldâs created them or that, outside of McDonaldâs sphere of promotion and presence, anyone would understand these words to mean anything. âMeâ obviously is a Scottish or Irish surname used in proper names. The use to form words, however, was unique at the time. The marks that are owned by McDonaldâs and that were formulated by combining âMeâ and a generic word are fanciful and enjoy a meaning that associates the product immediately with McDonaldâs and its products and service. They also constitute a family of marks that is enforceable against infringing uses, and since they are fanciful they will be given the strongest protection. McDonaldâs Corp. v. McBagelâs, Inc., 649 F.Supp. 1268 (S.D.N.Y.1986). A family of marks may have a synergistic recognition that is greater than the sum of each mark. But that is not to say that the prefix âMeâ coupled with any generic word may be precluded by McDonaldâs. Each allegedly offending use must be tested against the likelihood of confusion, for the scope of enforceability, as the Court has already noted, is measured by the scope of confusion. In this case the only examination that is made, and the only conclusions that are reached, relate to the allegedly infringing use of âMcSleep Innâ by Quality International in the lodging business. VIII. THIRD-PARTY USES OF âMCâ Quality International has pointed out that there are a substantial number of third-party uses of âMeâ with a generic word that would give rise to infringement to the same extent as would the mark McSleep Inn. Quality International urges that these uses by third parties are so pervasive that McDonaldâs should now be denied the right to enforce its marks against McSleep Inn. In recent years a significant number of third-party uses of âMeâ with a generic word has occurred in the commercial area. While the plaintiff proffered many such purportedly infringing marks from the *213 trademark register, the Court received into evidence as relevant only those marks on which there was evidence of actual use in the marketplace. These uses were evidenced by telephone directories, visual observations, credit reports, newspaper references, and telephone calls to the businesses. The evidence established that there are many third-party uses. McHappy and McDonuts are used for baked goods and doughnuts in Ohio and the midwest area. McMaid is used for maid service franchising in various midwestern states. McDivots is used for golf accessories in the Colorado area. McFranchise is used for management consulting in the northeast. McMoose is used in Heritage Park on the east coast. McWest is used for contracting. McSports is used for a sports store in a strip shopping center. McPrint is used for franchised printing in the New York area. McQuick is used for quick change lubrications in the midwest area, mostly Indiana. McBud is a florist in the midwest. Prior to 1984, McCroryâs used McBurger, McCheddar, and McCheese for various hamburger sandwiches. These uses were phased out pursuant to an agreement with McDonaldâs, and McCroryâs retained only Captain Macâs restaurant. Likewise, McAuto is used for computer data by McDonnell Douglas, but it, too, is being phased out. McJeans has been used to label wholesale jeans, but not at retail. McDuck is used in connection with greeting cards in a small business which has $3,000 in advertising per year. McTavern is used to name a lounge and deli in Indiana. There were other uses, but most of them are not significant in terms of market, product, advertising, or public awareness. Still other names use the prefix âMac,â instead of âMe.â While McDonaldâs has the well-known marks âBig Macâ and âMac Attack,â no formulated mark using a prefix âMacâ plus a generic word was brought to the Courtâs attention. There are four of these third-party uses which the Court considers significant: McQuick for franchised oil change operations in the midwest, McPrint for franchised printing shops in the New York area, McHappy for baked goods in the mid-west, and McMaid for the franchising of maid service in the Chicago area. In these instances, the uses were franchised for use at multiple locations, and they must be considered when examining the strength and enforceability of McDonaldâs marks in this case. While McDonaldâs elected not to present evidence on its policing activities, contending perhaps correctly in this case that the issue is not whether they enforce marks against others, but rather whether objectively there are third-party uses that dilute the strength of their marks, evidence did come in peripherally suggesting action being taken by McDonaldâs against firms using McHappy, McTravel, McDivots, McQuick, McMaid, McPrint, and others. Permitting the use by third parties of infringing marks can be relevant to three specific issues in a trademark case. If a trademark owner has expressly or impliedly given an assurance to another user that he will not assert his trademark rights, he may be barred from enforcing his mark against that user, by reason of estoppel by acquiescence. Sweetheart Plastics, Inc. v. Detroit Forming, Inc., 743 F.2d 1039 (4th Cir.1984). Acquiescence may be inferred from conduct as well. Thus, delay in enforcement of a mark against a defendant may become relevant to the question of estoppel by acquiescence. Carl Zeiss Stif tung v. V.E.B. Carl Zeiss Jena, 433 F.2d 686 (2d Cir.1970), cert. denied, 403 U.S. 905 , 91 S.Ct. 2205 , 29 L.Ed.2d 680 (1971); Ambrosia Chocolate Co. v. Ambrosia Cake Bakery, 165 F.2d 693 (4th Cir.1947), cert. denied, 333 U.S. 882 , 68 S.Ct. 914 , 92 L.Ed. 1157 (1948). Whether a trademark owner delayed in enforcing its trademark rights against others, however, is not relevant to establishing an estoppel defense, since estoppel by acquiescence focuses on a plaintiffs acts toward the defendant, not toward others. Acquiescence is a personal defense that merely results in a loss of rights against the defendant. Sweetheart Plastics, 743 F.2d at 1046 . *214 Third-party uses permitted by the owner of a mark may also be probative of the abandonment of a mark by the owner. A mark is abandoned when any course of conduct of the owner, including acts of omission as well as commission, causes the mark to lose its significance as an indication of origin. See 15 U.S.C. § 1127 (b). Failing to take action against an infringer has been held to be such an âact of omission.â Sweetheart Plastics, 743 F.2d at 1047 ; Wallpaper Mfgs. Ltd. v. Crown Wallcovering Corp., 680 F.2d 755, 766 (C.C.P.A.1982). Once a mark has been held abandoned, it is free for all to use and falls into the public domain. It may be seized by another, and the person doing so gains rights against the whole world. 15 U.S.C. § 1115 . However, as the court in Sweetheart Plastics emphasized, â[t]he issue is hardly ever âabandonment,â because that requires proof that the mark has lost all significance as an indication of originâ and is âcompletely without signs of life.â 743 F.2d at 1047-48 . So long as there is no abandonment or estoppel by acquiescence, a trademark ownerâs tolerance of third-party uses of his marks will not bar enforcement of his rights against an infringing user. It may, however, bear on the issue of the strength of his mark. The damage that third-party users of a mark can cause an owner who seeks to enforce his mark is the weakening of the markâs strength. Failure to take reasonable steps to prevent third-party uses of the mark may weaken a mark to the point where it is entitled to only a narrow scope of enforcement, and ultimately the question may become one of abandonment. However, where the owner of the mark has been reasonably diligent in protecting his rights, even though infringements exist, no intent to abandon will be inferred. J. Thomas McCarthy, Trademarks and Unfair Competition, § 17:5 (2d Ed.1984 & Supp.1987). In this case Quality International does not contend that McDonaldâs has abandoned its family of marks or that McDonaldâs has acquiesced in Quality Internationalâs use of McSleep Inn. The Court likewise reaches those same conclusions based on the evidence presented. McDonaldâs gave no assurances, expressly or impliedly, to Quality International that it could use McSleep Inn, and McDonaldâs did not delay in pursuing enforcement of its marks. The evidence of third-party uses introduced by Quality Inns therefore is probative only of the strength and scope of McDonaldâs family of marks. These uses will not preclude the enforcement of those marks against Quality International. The Court can point to no evidence that public awareness of McDonaldâs family of marks and their attribution of source to McDonaldâs has been lessened by the third-party uses. The more important question, and probably the only relevant one, is whether third-party uses are so prevalent that the public would not likely confuse McSleep Inn with McDonaldâs. The Court found no evidence to suggest impact by third-party uses on this question of confusion. Although the question is more fully encompassed in the answer to the issue whether McSleep Inn is likely to cause confusion, which is discussed below, suffice it to conclude at this point that third-party uses do not preclude McDonaldâs enforcement of its family of marks. IX. GENERIC DEFENSE Both Mr. Hazard, Quality Internationalâs CEO, and Mr. Mosser, its vice president in charge of franchising, urged at trial that âMeâ has become a generic prefix meaning thrifty, consistent, and perhaps convenient. They urge that the notion of thriftiness comes from the association with the Scots and the perception that the Scots are thrifty. The Court was directed to the writings of H.L. Mencken, the famous Baltimore journalist and writer, who said: Nearly all the English words and phrases based on Scotch embody references to the traditional penuriousness of the Scots, for example Scotch coffee, hot water flavored with burnt biscuit; to play the Scotch organ, to put money in a cash register; Scotch pint, a two-quart bottle; Scotch sixpence, a threepence; and the Scotchmanâs cinema, Piccadilly *215 Circus, because it offers many free attractions. The American Language by H.L. Mencken (4th Ed. Abridged with Annotations and Material by Raven I. [appropriately] McDavid, Jr.), at pages 388-89. Both Mr. Hazard and Mr. Mosser acknowledge that the aspect of âMeâ that includes consistency and convenience derives from McDonaldâs and its extensive promotional efforts. They urge, however, that any such association with McDonaldâs is now lost to the public domain by common usage. In support of the contention that âMeâ as a prefix has derived a singular meaning and become part of the language, Dr. Roger W. Shuy, a linguist from Georgetown University, reviewed hundreds of journalistic uses of the prefix âMeâ for purposes of deriving its meaning and to evidence it common usage. Several examples will give a sampling of the broad range of his findings. The term âMcFoodâ has been used as follows: âItâs a push-button, do-it-yourself, convenience-oriented world____ Why cook when we can zap a Lean Cuisine in the micro, or order McFood from a drive-in McSpeaker.â Similarly, the word McLunch has been used for what kids are eating in school. In the area of clothes, McFashion has been used in connection with smaller, specialized express stores for kids, imitating the concept of a fast food outlet. McMedicine has been used to refer to prompt, inexpensive medical care centers, and McSurgery becomes surgery without overnight hospital stays. McLaw has been used to describe the legal franchise phenomenon, suggesting that legal advice is dispensed through drive-in windows. Describing franchising in other areas have been McFuneral for funeral operations; McLube or McOil Change for the fast, little drive-in shops offering ten-minute oil changes; and McMiz for franchising of the Broadway musical âLes Misc.ables.â Even the franchising of local post office branches has been suggested to become McMail, and franchised tax preparation as McTax. In the news and media area, USA Today has been characterized as McPaper, âfast news for the fast-food generation.â There was even a book called The Making of McPaper. The distillation of books or books without substance has been referred to as McBook, and similar characterizations have been made about digested news stories, McNews. Even culture that has been subjected to mass marketing has been characterized with the prefix âMe.â The proliferation of low-cost mass-produced art is McArt. One article even referred to McMozart. Movies that are analogized to fast food which satisfy the appetite and taste good have been called McMovies or McCinemas. Similarly, there is McTelevision, McTelecast, and McVideo. No subject seems to have been excluded. In connection with religion there has. been a reference to McGod: âIt was a difficult year for the McGod family network. [Jimmy Baker, Jimmy Swaggart, and Jerry Falwell] fought a major turf battle over control of the PTL McTelevangelism.â One article perhaps summarized it all, âThis is the era of instant gratification, of poptops, quick wash, fast fix, frozen foods, McEverything.â A news report placed into evidence referred to the trial before this Court as taking place in the McCourt, which, of course, would make the judge the McJudge. While the Court understood that association with the Courthouse in Baltimore, it could not come to grips with the suggestion that the trial was before a McJudge. The Court could find few, if any, of the attributes of âMeâ used by McDonaldâs or by the journalists otherwise to fit. Perhaps this McPinion will fulfill that prophecy. After reviewing these articles and numerous others, Dr. Shuy reviewed the context of the âMeâ word and derived a list of 27 definitions for the prefix âMeâ: highly advertised; franchise; easy access; inexpensive; high volume; lacks prestige, com *216 fort, cost; everyday; prepackaged; specialty chain; quick; convenient; reduces choices; self-service; mass merchandising; standardized; state of the art marketing; low brow; assembly line precision; uniform; market dominance formula; handy location; positive attitude; simple; comfortable; honest; looks okay; and working man. He reduced these to four terms which he characterizes as the definition of âMe,â that is, âbasic, convenient, inexpensive, and standardized.â McDonaldâs retained an outside firm to do its own internal marketing research into the public perception of the meaning of âMeâ and the conclusions reached were similar to those reached by Dr. Shuy. McDonaldâs list, which was much shorter, distilled the following definitions: (1) âreliable at a good price,â (2) âprepackaged, consistent, fast, and easyâ (3) âa prefix McDonaldâs adds to everything it does,â and (4) âprocessed, simplified, has the punch taken out of it.â Dr. David W. Lightfoot, a linguist from the University of Maryland, testified at trial on behalf of McDonaldâs. He took no issue with the meanings derived by Dr. Shuy and by McDonaldâs own internal survey. However, he disputed vigorously any notion that âMeâ is a generic word. He pointed out that âMeâ does not have a single easy identifiable meaning. For instance, of the 27 or so definitions derived by Dr. Shuy from the journalistic uses, many were not incorporated into Dr. Shuyâs condensed definition. Dr. Lightfoot concluded that all the meanings derived by Dr. Shuy, by McDonaldâs and by him were essentially descriptive of McDonaldâs Corporation and the reputation it has earned over the years. He concluded that whether or not there was a specific reference to McDonaldâs Corporation in each article, in every case the allusion was to McDonaldâs and its family of marks in a manner that was intended to be cute and playful. The Court concludes that indeed the uses in the press of âMeâ plus a generic word are coined and novel to each article for the playful use by the author. In each case the allusion, whether express or implied, was to McDonaldâs, sometimes flattering and sometimes pejorative. There was no single independent meaning of âMeâ understood in the language and its uses have been created to convey any one of several attributes that the author makes to McDonaldâs. This is not analogous to a circumstance where a product is referred to so frequently by brand name that even competitive brands are called by the one name and the brand identity is lost. On the contrary, the attribution of source to McDonaldâs in the use of âMeâ is strong and persists. The Court notes that while most of the articles used by Dr. Shuy did not contain express allusions to McDonaldâs, a very similar group of articles that he did not use in his analysis, but which conveyed the same meanings, made express allusions to McDonaldâs. The Court therefore rejects any contention that McDonaldâs has lost its right to enforce its marks because âMeâ has become a prefix with a single meaning that has become part of the English language and beyond McDonaldâs control. X. LIKELIHOOD OF CONFUSION The central question for resolution in this litigation is whether the use of McSleep Inn is likely to cause confusion so that an appreciable number of the public attribute the product and services of McSleep Inn to McDonaldâs. Thompson Medical Co., Inc. v. Pfizer, Inc., 753 F.2d 208 (2d Cir.1985); Spring Mills, Inc. v. Ultracashmere House, Ltd., 689 F.2d 1127 (2d Cir.1982); Eastern Wine Corp. v. Winslow-Warren, Ltd., 137 F.2d 955 (2d Cir.), cert. denied, 320 U.S. 758 , 64 S.Ct. 65 , 88 L.Ed. 452 (1943). When the junior mark has not been presented to the consuming public, as it has not been in the instant case, there is less opportunity to determine whether actual confusion exists. In circumstances' such as these, other factors for analysis become important. In Pizzeria Uno Corp. v. Temple, 747 F.2d 1522 (4th Cir.1984), the Fourth Circuit accepted a list of seven factors to consider in determining the likeli *217 hood of confusion. The list, which was borrowed from Sun-Fun Products v. Suntan Research and Development, Inc., 656 F.2d 186, 189 (5th Cir.1981), directs inquiry into the following factors: (1) the strength or distinctiveness of the mark; (2) the similarity of the two marks; (3) the similarity of the goods or services which the marks identify; (4) the similarity of the facilities used by the parties in conducting their businesses; (5) the similarity of advertising used by the parties; (6) the defendantâs intent; and (7) actual confusion. The Second Circuit has developed a similar list of some nine factors to consider, as follows: (1) the strength of the mark; (2) the similarity between the two marks; (3) the similarity of the products; (4) the likelihood that the prior owner will bridge the gap; (5) actual confusion; (6) the good faith of the junior user in adopting its mark; (7) the quality of the junior userâs product; (8) the sophistication of buyers; and (9) the relative harm to the parties if an injunction is granted. See Polaroid Corp. v. Polarad Electronics Corp., 287 F.2d 492 (2d Cir.), cert. denied, 368 U.S. 820 , 82 S.Ct. 36 , 7 L.Ed.2d 25 (1961); Chandon Champagne Corp. v. San Marino Wine Corp., 335 F.2d 531 (2d Cir.1964); McDonaldâs Corp. v. McBagelâs Inc., 649 F.Supp. 1268 (S.D.N.Y.1986). These lists are not exhaustive or exclusive, and some of the factors may not always be relevant or equally emphasized in each case. However, they focus logically an inquiry that must be tailored to the factual circumstances of each case. The circumstances of this case make for a specialized analysis. The offending mark has not been presented to the consuming public, except by way of announcement and trade shows. The product will not directly compete with any of the products of McDonaldâs. And McDonaldâs is not asserting a single mark but a family of marks. The Court will therefore address in addition to the strength of the marks, which the Court has considered at length and determined to be especially important to any conclusion, the following: (1) the evidence of confusion; (2) the similarity of the contexts of uses of the marks such as the logo forms in which they are presented, the similarity of facilities on which they are used, the media forms in which they are used, and any other language or logos which might distinguish them or make them more similar; (3) the proximity of the markets for the products and services identified by the marks, and the likelihood that the gap between the markets will be bridged; and (4) the intent of the junior user in adopting his mark and his good faith in doing so. Evidence of Confusion With the announcement of McSleep Inn, the questions from the press and the industry as to whether Quality International would be infringing on the marks of McDonaldâs were instantaneous. The message directed to Quality International by reporters and potential customers was âwhat will McDonaldâs think?â The association was immediate and unambiguous. When officers and employees of Quality International first became aware of the new product and name, they raised the same questions. Mr. Mosser, the franchising vice-president, was aware of the risk. Ms. Dynerman, the public relations director, expressed concern. The employees of Quality International verbalized their concern that the name sounds like McDonaldâs. The concern was that even if McDonaldâs was not affiliated with Quality International, perhaps a perception could reasonably be entertained that McDonaldâs and Quality International were somehow together in the McSleep Inns venture so that McDonaldâs reputation would be on the line. It is true that mere association may not amount to confusion. It is one thing to say that a use brings McDonaldâs to mind, but without confusion that McDonaldâs is behind the product or service, and quite another to conclude that an appreciable number of typical consumers are likely to become actually confused. In the former case, there will be no trademark violation since trademark law does not pro *218 tect words alone. Unlike a copyright, mere reproduction of a trademark is not an infringement. Thus, a non-confusing parody of a famous mark (âJordacheâ vs. âLardasheâ) would not be trademark infringement because the owner of the mark âdoes not own in gross the penumbral customer awareness of its name, nor the fallout from its advertising.â Jordache Enterprises, Inc. v. Hogg Wyld, Ltd., 625 F.Supp. 48, 56 (D.N.M.1985), aff'd, 828 F.2d 1482 (10th Cir.1987). As Justice Holmes said: [W]hat new rights does the trademark confer? It does not confer a right to prohibit the use of the word or words. It is not a copyright____ A trademark only gives the right to prohibit the use of it so far as to protect the ownerâs goodwill against the sale of anotherâs product as his____ When the mark is used in a way that does not deceive the public we see no such sanctity in the word as to prevent its being used to tell the truth. It is not taboo. Prestonettes, Inc. v. Coty, 264 U.S. 359, 360 , 44 S.Ct. 350, 350 , 68 L.Ed. 731 (1924) (citations omitted); see also University of Notre Dame Du Lac v. J.C. Gourmet Food Imports Co., Inc., 703 F.2d 1372 (Fed.Cir. 1983); American Footwear Corp. v. General Footwear Co., 609 F.2d 655 (2d Cir. 1979), cert. denied, 445 U.S. 951 , 100 S.Ct. 1601 , 63 L.Ed.2d 787 (1980). It can be argued persuasively, however, that in this case the level of association reaches a level so great that confusion is likely to result. The question could well be asked: âWith so much suggestion of or association with McDonaldâs, could it be true that perhaps McDonaldâs is a sponsor of McSleep Inns?â The question whether a âlikelihood of confusionâ exists is, however, answered most persuasively by the survey evidence presented at trial. Although none of the surveys was perfect, they all spoke consistently that an appreciable number of consumers would be confused. In Dr. Zeiselâs telephonic survey, the responses were closest to a statistical sample. Its greatest shortcoming was that perhaps the first question, which allowed the respondent to associate, brought McDonaldâs to mind and therefore provided fuel for the next question as to who owns or sponsors McSleep Inn. The fear of any poison from that methodology, however, was allayed by his second survey which produced almost the same results. It is also noted that Dr. Zeisel conducted surveys, which he used as control for the research here, with the names âMcTravelâ and a concocted name âMcTavish.â With respect to McTravel (using âMeâ plus a generic word), confusion with McDonaldâs resulted, but with respect to McTavish (using what appears to be a proper name), there was virtually no confusion. In both Dr. Zeisel used the same warm-up question as he did in the telephone survey. Because the telephonic survey could not present visual depictions of the mark, Dr. Zeisel did a mall intercept survey. That type of survey traditionally does not have a statistical probability because as a practical matter it is focused on randomly sampled shopping malls which are inherently biased. Both experts used this method, however, and the testimony received indicated that it was a popular method for use in the marketing industry. This survey by Dr. Zeisel revealed the same level of confusion as did the telephone survey. Over 30 percent confused the name McSleep Inn with McDonaldâs, a level which the Court concludes is substantial. Projecting 30 percent to the 144 million people, which Dr. Zeisel concluded was the potential audience for McSleep Inn, over 40 million people would be expected to be confused if his surveys were statistically correct. Dr. Jacoby, Quality Internationalâs expert, criticized Dr. Zeiselâs leading question and the absence of visual stimuli. As the Court has noted, it concludes that at least the leading question criticism may have been theoretically correct, but it did not as a practical matter materially alter the data. Dr. Jacoby conducted his own survey using as stimuli: an airline travel magazine advertisement for Quality International, a mock up yellow pages advertisement, and an artistâs rendering showing McSleep Inn *219 with a clarifying sign underneath it which reads, âby Quality International.â The magazine advertisement was so diluted in its presentation, focusing principally on the Quality Inns range of products, that the Court concludes that it was not useful data to consider. Likewise, there was significant confusion relating to the yellow page advertising. In addition, the yellow page advertisement was under a display advertisement for Hilton Hotels leaving a significant number of respondents to relate the advertisement to Hilton Hotels. The Court does not consider the results of the surveys on these two stimuli as relevant. The response to the question of who owns or sponsors MeSleep Inn as shown in the artistâs rendering was relevant. This was a depiction of what a MeSleep Inn would look like to a consumer and measures at least that response. The Court accepts that data, however, with some reservations in view of the inclusion of the sign âby Quality Internationalâ prominently added under the MeSleep Inn logo. The issues in this lawsuit were framed around the use of the name MeSleep Inn and perhaps the use of MeSleep Innâs logo that is subject to registration in the Patent and Trademark Office. In none of those usages is the qualifying language âby Quality Internationalâ included. Quality International contends, however, that since it will be using the qualifying words, they should be included in any inquiry. Nothing requires that âby Quality Internationalâ be included in every use of MeSleep Inn. The evidence showed that in fact individual franchisees of Quality International did not advertise the association with Quality International. Thus, a Comfort Inn franchisee would only advertise in brochures its own inn and the amenities offered there. Also, interstate and limited access highways that have signs advertising inns do not allow the qualifying language âby Quality Internationalâ on them. They would only allow the MeSleep Inn logo. The spoken or written use of MeSleep Inn would not always be able to include the limiting phrase. The most troubling aspect of the survey using the limiting phrase, however, was the fact that over 70 percent of the respondents who correctly associated MeSleep Inn with Quality International did so because they were reading the qualifying language âby Quality International.â While that response may measure the particular stimulus which includes the logo with the qualifying language, it does not measure the confusion that is caused by the name MeSleep Inn or by the MeSleep Inn logo. Notwithstanding these concerns with the Jacoby survey, it did measure the extent of confusion in response to that limited stimulus. Twenty-four of the 147 persons who understood that MeSleep Inn was being advertised, or 16.3 percent, said that McDonaldâs was the owner or operator of the hotel, and if the survey is limited to persons who make the decision about where to stay when traveling, 21.4 percent believed that MeSleep Inn, even with the clarifying language, was owned or sponsored by McDonaldâs. This is, in the Courtâs judgment, the most indicting evidence on the likelihood of confusion. In the absence of the clarifying language, the evidence shows that the extent of confusion jumps significantly. Even the 16.3 percent is an appreciable number that cannot be dismissed. Both experts acknowledged that there are inherent distortions in surveys which they call ânoise.â But none estimated that the extent of this noise would ever rise above a few percentage points. Thus, the Court concludes that with the 16.3 percent minimum shown by the evidence, an appreciable number of consumers are likely to be confused by the use of the name MeSleep Inn, even with the qualifying language âby Quality International.â Similarity of Contexts of Marks Quality International urges the Court to compare visually the logos of the parties to assess on a visual basis the likelihood of confusion. It also directs the attention of the Court to the appearances of facilities and the differences of advertising, all factors listed by the Fourth Circuit in Pizzeria Uno Corp. v. Temple, supra, for *220 consideration in determining the likelihood of confusion. Based on the observation of the logos of the parties, pictures and renderings of the facilities, and the advertising utilized by the parties, the Court agrees that, in the absence of the name McSleep Inn, confusion is not likely to result. The logos of the parties are distinctive, as are the facilities. By looking at a rendering of a McSleep Inn facility one would not be confused into believing it was sponsored by or related to McDonaldâs or its restaurants. The advertising of Quality International, moreover, focuses on the traveler and usually uses the print medium that confronts the traveler. On the other hand, McDonaldâs primarily utilizes national television advertising. Thus, although the Court agrees that the logos in design, color and shape, as well as the facilities, are not confusingly similar, it is the use of the name McSleep Inn that suggests an ownership, sponsorship, or association with McDonaldâs. The confusion caused by the name is not mitigated to an acceptable level by the distinctive uses of the logo, facilities and advertising. Even use of the clarifying language âby Quality Internationalâ and the substantial use of its corporate signature does not avoid the likelihood of confusion in this case. Quality Internationalâs own survey evidence shows that even with all the mitigating factors, which were clearly depicted (more clearly than would be the case in real life) in a rendering of a McSleep Inn, still 16% to 20% of the public would continue to believe that it was sponsored by McDonaldâs. Projected across the 144 million people who are considered to be the potential audience for McSleep Inn, well over 20 million would be likely to be confused. This is not an insubstantial number. The Court concludes that the name McSleep is so similar to the McDonaldâs family of marks that in whatever clothing it is dressed, the public will persist in perceiving some connection with McDonaldâs. The marketing hook, as Mr. Hazard observed, is the name McSleep, which would be âinstantly recognized.â So long as the word McSleep is used, the infringement occurs. This holding, however, would not preclude a name such as âSleep-Inn,â for it is not the logo or the word âsleepâ that causes the problem; it is the use of the fancifully coined word, McSleep. Relatedness of Products Quality International urges that marks in the lodging business cannot be confused with marks in the food business. This is not based on applicable legal principles and is not consistent with the demonstrated facts. The evidence did show that Quality Internationalâs McSleep Inns would not compete with a line of products sponsored by McDonaldâs. There was no showing that McDonaldâs was in the lodging business or that it planned to enter that market. It has developed a strategy to pursue the long-distance traveler and to promote plazas called McStop, but in each case, the purpose is and would be to promote its food business. The evidence showed, however, that the fast food and the motel business were related. Some motels actually provide food in competition with fast food businesses which seem to spring up around motels. Quality International recognizes this relatedness in its own franchise agreement which prohibits its franchisees from using the name McSleep Inn or variation of it in the food business. Quality Internationalâs other products, moreover, promote food and lodging together. The public has come to associate the two markets to such an extent that one would expect that McDonaldâs has or would enter into this market. This was amply demonstrated by all the survey evidence in which an applicable number of the public would believe that a McSleep Inn was sponsored by McDonaldâs. Thus, while the Court does not consider it necessary to find the relatedness of markets, because the evidence of confusion builds in that perception by the public, the evidence is undisputed that lodging and fast foods are natural partners, as Mr. Hazard noted in the notes that he prepared *221 for the meeting with McDonaldâs in April 1987. As noted earlier, the boundaries of enforceability of a mark are defined by where and in what markets an appreciable number of the public are confused. Here the confusion in a different, but related market, entitles McDonaldâs to enforce its marks in that market. Intent of Quality International Intent of the infringing user to confuse is not necessary to establish a likelihood of confusion. On the other hand, the existence of an intent to confuse is âstrong evidence establishing likelihood of confusion, since one intending to profit from anotherâs reputation generally attempts to make his signs, advertisements, etc., to resemble the otherâs so as deliberately to induce confusion.â Pizzeria Uno, 747 F.2d at 1535 . And an intentional infringement will entitle a plaintiff to an injunction; the defendant has no equity to object to one. Safeway Stores, Inc. v. Dunnell, 172 F.2d 649 (9th Cir.), cert, denied, 337 U.S. 907 , 69 S.Ct. 1049 , 93 L.Ed. 1719 (1949); Aunt Jemima Mills Co. v. Rigney & Co., 247 F. 407 (2d Cir.1917), cert. denied, 245 U.S. 672 , 38 S.Ct. 222 , 62 L.Ed. 540 (1917); Travelodge Corp. v. Siragusa, 228 F.Supp. 238 (N.D.Ala.1964), aff'd, 352 F.2d 516 (5th Cir.1965). The intent to trade on the goodwill or reputation of another projects as does a missile to its target. In the absence of evidence of actual confusion, a Court may conclude, therefore, that the intended infringement would hit its target; certainly the infringer should not be the one to complain that it did not. The Court finds that Mr. Hazard hoped that Quality International would become the âMcDonaldâs of lodging.â He believed, though mistakenly, that because he was in the lodging business and McDonaldâs was in the fast food business, he was free to borrow, and expected that the confusion that would result would benefit his product. He wanted instant recognition, an image of consistency, quality, and value, all at the courtesy of McDonaldâs. There is a universe of names to select from and he combined âMeâ plus the generic word âsleep,â a combination that he knew McDonaldâs invented and which had no meaning except to associate a product or service with McDonaldâs. Despite his protestations, which the Court concludes were too vigorous, the Court finds that Mr. Hazard had McDonaldâs in mind in the selection of the name and planned to use the name as the marketing hook â a reputation instantly understood by the public and a prophesy which Quality International intended to fulfill. Perhaps he had a good faith belief he could use the name legally and truly intended, after adopting it, to try to distinguish it from McDonaldâs. But its use was not available. While the intent of Mr. Hazard in the selection and adoption of the name was deliberate, the Court believes that he and his staff believed that the use could be defended, albeit with a tainted understanding of their rights. Quality International knew of the risk but elected to proceed. Perhaps the initiation of this suit so promptly was the ultimate recognition of the risk. XI. CONCLUSIONS For the reasons given the Court finds and concludes that (1) McDonaldâs is entitled to enforce its family of marks that are characterized by the combination of the prefix âMeâ with a generic word; (2) the name McSleep Inn is likely to cause an appreciable number of the public to be confused by believing that McSleep Inn is sponsored, associated, affiliated, connected, or endorsed by McDonaldâs; and (3) the adoption and use by Quality International of the name McSleep Inn was a deliberate attempt to benefit by the good will and reputation of McDonaldâs. Therefore, the Court will find trademark infringement, unfair competition, and dilution under the Illinois statute (Ill.Rev.Stat. Ch. 140, § 22). XII. RELIEF On the Courtâs finding of trademark infringement and unfair competition, it will *222 enter a permanent injunction in this case. Courts have a wide range of discretion in framing injunctions. Spring Mills, Inc. v. Ultracashmere House, Ltd,., 724 F.2d 352 (2d Cir.1983). In AMF, Inc. v. Sleekcraft Boats, 599 F.2d 341 (9th Cir.1979), the defendant was allowed to continue use of its contested mark but only in connection with its own distinctive house mark or logo. In other cases, courts have determined that some form of disclaimer of association is sufficient to preclude likely confusion. See, e.g. Mushroom Makers, Inc. v. R.G. Barry Corp., 441 F.Supp. 1220 (S.D.N.Y. 1977), aff'd, 580 F.2d 44 (2d Cir.1978) (junior user must prominently display statement that it does not make shoes or that it is not associated with senior user), cert. denied, 439 U.S. 1116 , 99 S.Ct. 1022 , 59 L.Ed.2d 75 (1979). In this case, however, Quality International attempted before trial to avoid confusion by the very restrictions a court might consider appropriate. The evidence demonstrated that any such restrictions would not suffice to avoid confusion. Accordingly, the injunction will without qualification prohibit Quality International from using the name âMcSleepâ as a mark or as part of a mark. To give effect to the injunction, the Court will require Quality International to advise its franchises of this injunction and to require them to refrain from using the name âMcSleepâ as a mark or as part of a mark. Finally, the Court will require Quality International to report to the Court within 30 days that it has complied with the injunction. McDonaldâs has asked that this Court find that the circumstances of this case are âexceptionalâ as that term is used in 15 U.S.C. § 1117 and therefore award it attorney's fees. When this provision for attorneyâs fees was added to the Lanham Act in 1975, Congress intended it to be applied where the acts of infringement can be characterized as unconscionable, malicious, fraudulent, deliberate or willful. S.Rep. No. 93-1400, 93rd Cong., 2d Sess. (1974), 1974 U.S.Code Cong. & Admin. News 7132, 7133 (1975); Five Platters, Inc. v. Purdie, 419 F.Supp. 372 (D.Md.1976). Some cases have viewed this as requiring some form of fraudulent conduct of the type that is inherent in counterfeiting or âpalming off.â Armstrong Cork Co. v. Armstrong Plastic Covers Co., 434 F.Supp. 860 (E.D.Mo.1977); Playboy Enterprises, Inc. v. Baccarat Clothing Co., 692 F.2d 1272 (9th Cir.1982). Others have noted that the conduct need only be deliberate and willful. Quaker State Oil Refining Co. v. Kooltone, Inc., 649 F.2d 94 (2d Cir.1981). In any case, it is an issue of discretion based on all the circumstances. In this case no evidence was presented that McDonaldâs sustained any damage. Quality International pursued this action promptly, before it opened its first McSleep Inn, to resolve the cloud over the name which it incorrectly perceived it could use. It is true that the Court concluded that Quality Internationalâs selection of the name was a deliberate attempt to trade on the good will and reputation of McDonaldâs. But Mr. Hazard, who selected the name, believed that it was defensible because of the non-competing products and services with which the marks would be used. Most importantly, however, Quality International did not at any time seek to conceal its sponsorship of McSleep Inn. Its first announcement began with the statement that Quality Internationa] was introducing the new line of hotels. For these reasons, the Court determines that this case is not âexceptionalâ as that term is used in 15 U.S.C. § 1117 , and it will deny the request for attorneyâs fees. A separate order will be entered consistent with this opinion. INJUNCTION AND ORDER For the reasons given in the Opinion issued this date, it is hereby ORDERED this 16th day of September, 1988, by the United States District Court for the District of Maryland, that: 1. Quality Inns International, Inc., its officers, directors, and agents are permanently prohibited and enjoined from using *223 the name âMcSleepâ as a trademark or service mark or as part of such a mark or in any other commercial manner; 2. Quality Inns International, Inc. is directed to advise each franchisee of McSleep Inn of the terms of this Order and shall require the franchisee to refrain from using the name âMcSleepâ as a trademark or service mark or as part of such a mark or in any other commercial manner; 3. Quality Inns International, Inc. shall, within thirty days from the date of this Order, file a report with the Court, with a copy to McDonaldâs Corporation, setting forth the manner in which it has complied with the terms of this Order; 4. The request of McDonaldâs Corporation for attorneyâs fees pursuant to 15 U.S. C. § 1117 is denied; 5. Costs of this action shall be paid by Quality Inns International, Inc.Case Information
- Court
- U.S. District Court
- Decision Date
- September 16, 1988
- Citation
- 695 F. Supp. 198
- Status
- Precedential