AI Case Brief
Generate an AI-powered case brief with:
đKey Facts
âïžLegal Issues
đCourt Holding
đĄReasoning
đŻSignificance
Estimated cost: $0.10â$0.50 per brief, depending on opinion length and retries
Full Opinion
ORDER GRANTING IN PART AND DENYING IN PART TRANS UNIONâS MOTION FOR SUMMARY JUDGMENT AND GRANTING TRWâS MOTION FOR PARTIAL SUMMARY JUDGMENT. BAIRD, District Judge. I. Introduction Plaintiff Adelaide Andrews has sued Defendants, two credit reporting agencies, over the way they handled her credit information. Each Defendant filed a separate Motion for Summary Judgment or Partial Summary Judgment. These Motions came on regularly for hearing on May 18, 1998. Having reviewed all pertinent papers on file and considered the oral argument of counsel, for the reasons discussed below, the Court will rule as follows: Defendant Trans Unionâs Motion for Summary Judgment is GRANTED in part and DENIED in part as follows: Defendant Trans Unionâs Motion on Plaintiffâs improper disclosure (§ 1681e(a)) claim is GRANTED. Defendant Trans Unionâs Motion on Plaintiffs accuracy (§ 1681e(b)) claim, reinvestigation (§ 1681i(a)) claim, state law (§ 17200) claim, request for punitive damages, and request for injunctive relief is DENIED. Defendant TRWs Motion for Partial Summary Judgment is GRANTED in all respects, including Plaintiffs improper disclosure (§ 1681e(a)) claim, request for punitive damages, and request for injunctive relief. Additionally, Defendant TRWâs Motion for Summary Adjudication that Plaintiff did not incur any economic damages in the form of higher interest expenses relating to TRWâs furnishing her credit report to Chase is likewise GRANTED. II. Procedural Background Plaintiff Adelaide Andrews (âPlaintiffâ) filed this Complaint against Trans Union Corporation, Inc. and TRW, Inc. (âDefen *1061 dantsâ) on October 21, 1996 alleging four causes of action for violation of the Fair Credit Reporting Act (âFCRAâ), as amended, 15 U.S.C. §§ 1681 et seq., and state law: (1) Both Defendants wrongfully disclosed Plaintiffâs consumer reports in violation of 15 U.S.C. §§ 1681b and 1681e(a); (2) Both Defendants failed to employ reasonable procedures to assure maximum possible accuracy of Plaintiffs consumer reports in violation of 15 U.S.C. § 1681e(b); (3) Defendant Trans Union failed to reasonably reinvestigate and promptly delete misinformation in Plaintiffs consumer reports in violation of 15 U.S.C. § 1681i(a); (4) Both Defendants, by the acts and omissions entailed in the above federal allegations, have also violated California Business and Professions Code §§ 17200, et seq. Plaintiff seeks injunctive and declaratory relief, actual and punitive damages in amounts to be determined at trial, disgorgement of any profits resulting from the state law violation, and attorneysâ fees and costs. Plaintiff alleges that when she sought a residential mortgage on or about May 31, 1995, the bank indicated delinquent information existed in Plaintiffs credit report. Plaintiff alleges that this negative information was a result of identity fraud because, although the social security number, last name, and first initial were hers, the other information (first name, date of birth, and address) belonged to an imposter. Accordingly, Plaintiff alleges that both Defendants, credit reporting companies, violated their duties under the Fair Credit Reporting Act, 15 U.S.C §§ 1681, et seq., by releasing her credit report without sufficient identification, thereby allowing the imposter to open the fraudulent accounts, and by not promptly rectifying the misinformation after Plaintiff advised them of the dispute and investigation. â Although Defendants both subsequently removed the delinquent misinformation, Trans Union retained the inquiries on Plaintiffs consumer report. Further, Plaintiff alleges sustained distress, commercial impairment, and loss of time and money. Plaintiff also alleges that the emotional distress caused a flare-up of her preexisting Lupus condition. Plaintiff filed her complaint in this court on October 21, 1996. On October 20, 1997, this Court denied Defendant Trans Unionâs Motion for Leave to File Third-Party Complaint, which sought to implead the imposter as a third-party defendant. The Court held that Defendant Trans Union had no right of contribution or indemnity against the alleged imposter, and thus, impleader was improper. On March 24, 1998, Defendant Trans Union filed a Motion for Leave to File an Amended Answer. Since this Motion was noticed to be heard after the Motions Cut>Off date, it also sought to amend the scheduling order. By Order filed on April 15, 1998, The Court granted this Motion. On February 23, 1998, each Defendant filed their own Motion for Summary Judgment or Partial Summary Judgment.. On March 2,1998, Plaintiff filed her Oppositions. On March 9, 1998,. Defendants filed their Replies. A hearing was held on May 18, 1998. 1 III. Detailed Factual Background The following facts are undisputed, at least for the purposes of these Motions, unless otherwise noted: 2 A.' How the Consumer Reporting Agencies Operate and are Regulated Defendants were both consumer reporting agencies governed by the FCRA during the time period relevant to this case. 3 (Pl.âs *1062 Stmt. Genuine Issues in Opp. to Trans -Unionâs Mot. [hereinafter TU Genuine Issues] ¶ 1; TRW Genuine Issues If 1.) Each Defendant maintained a computer system which stored credit information about hundreds of millions of consumers â Trans Unionâs system is named CRONUS and TRWâs system was named the Legacy System. (TU Genuine Issues ¶ 7; TRWâs Reply to Genuine Issues ¶ 3.) Defendantsâ computers have two main functions. The first is to receive information from large creditors, such as department stores, credit card issuers, banks, etc. This information consists of things like repayment history, credit limits, balances, etc., on individual consumers. Thus, Defendantsâ computers are repositories of huge amounts of consumer credit information. (See generally, TRWâs Reply to Genuine Issues ¶ 3; TU Genuine Issues ¶ 7 at 3, ¶ 2 at 25.) The second function of Defendantsâ computers is the key to this ease. Their computers allow Defendantsâ âsubscribersâ to access the data in real-time for various purposes, such as to facilitate credit transactions. For example, when a subscribing credit grantor is contemplating extending credit to a consumer, the credit grantor obtains a report from Defendants describing the consumerâs past use of credit. Based on the contents of that report, the credit grantor can make an informed decision whether to grant or deny credit. Defendantsâ computers are programmed to analyze a subscriberâs request for a report and compare the identifying information (i.e., the name, address, social security number, etc.) with the data in the computer. Based on a proprietary scheme, Defendantsâ computers release information that is âsufficientlyâ similar to the identifying information in the request. In other words, a subscriberâs request for a report on Steve Smith may return information listed under Steve Smith, Steven Smith, S. Smith, etc., depending on how closely the other identifying information matches. In the instant ease, as will be described in more detail below, both Defendantsâ computers released Plaintiffs information based on an exact match of her social security number, last name, and first initial. Consumer reporting agencies are regulated by the FCRA, 15 U.S.C. § 1681 et seq. The FCRA imposes a number .of specific requirements on consumer reporting agencies, several of which Plaintiff alleges that Defendants violated. These will be discussed in detail below. In enacting the FCRA, Congress made several findings, and enunciated a statement of purpose. These are as follows:' The Congress makes the following findings: (1) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system .... (2) An elaborate mechanism has been developed for investigating and evaluating the credit worthiness, credit standing, credit capacity, character, and general reputation of consumers. (3) Consumer reporting agencies have assumed a vital role in assembling and evaluating consumer credit and other information on consumers. (4) There is a need to insure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumerâs right to privacy. It is the purpose of this subchapter to require that consumer reporting agencies adopt reasonable procedures for meeting the needs of commerce for consumer credit, personnel, insurance, and other information in a manner which is fair and equitable to the consumer, with regard to the confidentiality, accuracy, relevancy, and proper utilization of such information in accordance with the requirements of this subchapter. 15 U.S.C. § 1681 . Having described the general functioning of consumer reporting agencies such as Defendants and the purpose of the FCRA, the Court next turns to a description of the relevant transactions in this case. *1063 B. Plaintiff and the Imposter There is little dispute about the underlying factual events which transpired in this ease. The differences between the parties are in their interpretation of the legal effect of those events. Plaintiffs name is Adelaide Andrews. At the relevant time period she lived in Santa Monica, CA. On June 17,1993, Plaintiff went to a radiological medical office in Santa Monica, Lebovic, Schwimer & Goldberg, for a procedure. (Lussier Decl.Ex. F (Andrews Depo.) at 5; Ex. G (Lebovic Depo.) at 14.) This visit was her first to Lebovic. (Lussier Decl.Ex. G at 14.) Plaintiff completed a âPatient Informationâ form, listing her name, birthdate, home address, home phone number, driverâs license number, and employment. (Id. at 52 (copy of the form).) After Plaintiff completed this form, she handed it to Lubovicâs receptionist â one Andrea Andrews (the âImposterâ). (Id. at 18.) The Imposter had complete access to this form and the information contained thereon. It is undisputed that this is the way the Imposter received the identifying information about Plaintiff â from Plaintiff herself, not from Defendants. (TU Genuine Issues ¶ 5; TRW Genuine Issues ¶ 12.) The Imposter subsequently moved to Las Vegas, and began impersonating Plaintiff. On August 5,1994, the Imposter entered into an apartment lease at 4201 South Decatur Blvd. in Las Vegas, using the name âAdelaide (Andrea) Andrewsâ as well as Plaintiffs social security number and driverâs license number. (Lussier Decl.Ex. H (copy of lease).) The Imposter also obtained telephone and electric service, apparently in Plaintiffs name. Apparently no credit reports were obtained for these three transactions. In addition to these transactions, the Imposter made -five other attempts to obtain credit using Plaintiffs identity. It is these five attempts that form the bulk of Plaintiffs suit. One of these attempts involved Trans Union â On October 22, 1994, the Imposter applied for credit at Dillardâs, a department store in Las Vegas. (TU Genuine "Issues ¶ 20.) Dillardâs furnished to Trans Union the name âAndrea Andrews,â her Las Vegas Address, and Plaintiffs social security number. (Id.) At that time, Trans Union had a file on Andrea Andrews with the Las Vegas Address and no social security number. (Id. ¶ 21.) Trans Union also had two files on Plaintiff, both under the name âAdelaide E. Andrewsâ with Plaintiffs social security number. (Id. ¶ 22.) One of these listed Plaintiffs Santa Monica Address, and one listed a Texas address, apparently a former address of Plaintiff. (Id.) Trans Union passed all three files on to Dillardâs. Plaintiffs files were passed on because of the exact match on the social security number, last name, and first initial. (Id. ¶ 23.) Plaintiffs files carried a âTrans Alertâ warning to Dillardâs that the addresses in Trans Unionâs file did not match the address supplied by Dillardâs. (Id. ¶ 24.) The Imposterâs file was passed on because of the match on the name and address. (Id. ¶ 26.) After receiving the reports, Dillardâs granted the Imposter credit; this account later went delinquent. The Imposterâs other four attempts to gain credit involved TRW credit reports. On July 25, 1994, TRW provided a credit report to FCNB Preferred Charge. (TRW Genuine Issues ¶ 4.) On September 27, 1994, TRW provided a credit report to Prime Cable of Las Vegas. (Id. ¶ 5.) On October 28, 1994, TRW provided a credit report to Express. (Id. ¶ 13.) Finally, on January 3,1995, TRW provided a credit report to Commercial Credit. (Id. 15.) As with Trans Unionâs Dillardâs report, Plaintiffs credit report was provided because the Imposter used Plaintiffs exact social security number, last name, and first initial, although different addresses, birthdates, etc. (Lussier Decl.Ex. J (FCNB requested report on âAndrea A. Andrewsâ with Plaintiffs social security number); Ex. K (Express requested report on âAndrea Andrewsâ with Plaintiffs social security number); Ex. L (Commercial requested report on âAdelia de Andrewsâ with Plaintiffs social security number).) It is undisputed that the Imposterâs credit applications to FCNB, Express, and Commercial Credit were all denied. (See Lussier Decl.Ex. M (Pl.âs 2d. Supp.Resp. to Interrog.); TRW *1064 Genuine Issues ¶¶ 14,17.) 4 C. Plaintiffs Discovery of the Imposterâs Activities On May 31, 1995, Plaintiff went to the Santa Monica - office of Home Savings of America to inquire about refinancing the mortgage on her home. (Lussier Decl.Ex. F (Andrews Depo.) at 104-05.) In connection with this inquiry, Home Savings obtained a credit report on Plaintiff from Chase Credit Research, a nonparty credit reporting agency. (TU Genuine Issues 1128.) Chase prepared this credit report by obtaining credit reports on Plaintiff from Defendants Trans Union and TRW, and non-party credit reporting agency Equifax. (Id. ¶ 29.) Chase combined the information from these three individual credit reports into a composite report which it furnished to Home Savings. (Id. ¶¶ 29-30.) The Chase report listed the Imposterâs Dillardâs account as being delinquent. (Cohan Depo.Ex. 151 (the Chase Report) at 3.) This information was attributed to Trans Union and/or TRW. (Id. (noted on the Chase report as âTRW/TUâ).) After seeing this derogatory information on the Chase report, Plaintiff did not apply for the loan with Home Savings, allegedly believing that it would not be approved. Instead, she obtained a second trust deed equity line with Merrill Lynch, allegedly at a higher interest rate. D. Defendantsâ Response to the Plaintiffs Problem After becoming aware of the problems caused by the Imposter, Plaintiff contacted both Defendants to resolve the problems. Plaintiff does not allege any claim against TRW for an inadequate reinvestigation of her credit file. Plaintiffâs inadequate reinvestigation claim is asserted only against Trans Union. (Complaint at 9.) Plaintiff first contacted Trans Union regarding the problems on June 5, 1995. (TU Genuine Issues ¶ 35.) On that same day, Trans Union placed a âfraud noticeâ on Plaintiffs credit report, stating: âFRAUD VICTIM; DO NOT EXTEND CREDIT WITHOUT FIRST CONTACTING ME PERSONALLY AND VERIFYING ALL APPLICANT INFORMATION.â (Id. ¶ 41.) On or about June 22, 1995, Trans Union contacted Dillardâs and determined that the Dillardâs account was obtained fraudulently and did not belong to Plaintiff. (Id. ¶ 51.) On or about June 22, 1995, Trans Union manually suppressed the Dillardâs delinquency from being disclosed in response to inquiries about Plaintiff. (Id. ¶ 52.) However, Plaintiffs credit report continued to show an âinquiryâ by Dillardâs, indicating that Plaintiffs credit report had been disclosed to Dillardâs on October 22, 1994 (the day the Imposter applied for credit). (Id. ¶ 54.) IV. Standard for Summary Judgment Summary judgment must be entered against a party who, after adequate time for discovery and upon motion, fails to make a showing sufficient to establish an element essential to that partyâs case, and on which that party would bear the burden of proof at trial. Fed .R.Civ.P. 56(c); Celotex Corp. v. Catrett, 477 U.S. 317, 322 , 106 S.Ct. 2548 , 91 L.Ed.2d 265 (1986). A party moving for summary judgment may carry its initial burden by pointing out to the district court that there is an absence of a genuine issue of material fact. Id. at 323 , 106 S.Ct. 2548 . To avoid summary judgment, the non-mov-ant must set forth specific facts showing that there remains a genuine issue of material fact for trial. Id. at 324 , 106 S.Ct. 2548 . The evidence of the non-movant is to be believed, and all justifiable inferences are to be drawn in the non-movantâs favor. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255 , 106 S.Ct. 2505 , 91 L.Ed.2d 202 (1986). If the non-moving partyâs evidence is merely colorable or is not significantly probative, then summary judgment may be granted. Id. at 249-50 , 106 S.Ct. 2505 . V. Analysis As described above, Plaintiffs Complaint asserts four causes of action: 1) improper disclosure of her credit report; 2) inadequate *1065 procedures for assuring âmaximum possible accuracyâ of her credit file; 3) improper reinvestigation of her file by Defendant Trans Union only; and 4) violation of Californiaâs Unfair Trade Practices Act. Defendants have each separately moved for summary judgment or partial summary judgment on various aspects of Plaintiffs Complaint: Both Defendants move for summary judgment on Plaintiffs âimproper disclosureâ count. Only Defendant Trans Union moves for summary judgment on Plaintiffs âaccuracyâ count; TRW chose not to so move. Trans Union is the only defendant against whom the âreinvestigationâ count is alleged, and Trans Union moves for summary judgment on this count. Defendant TRW moved for summary adjudication that Plaintiff did not incur any economic damages in the form of higher interest expenses relating to TRWs furnishing her credit report to Chase. Only Trans Union moved for summary judgment on Plaintiffs state law claim. Both Defendants moved for summary adjudication on Plaintiffs request for punitive damages. Both Defendants also moved for summary adjudication on Plaintiffs request for injunctive relief, although for different reasons. These issues will each be addressed in turn. A. Plaintiff's âImproper Disclosureâ Claim This claim is made under 15 U.S.C. § 1681e(a), which provided 5 that: Every consumer reporting agency shall maintain reasonable procedures designed to ... limit the furnishing of consumer reports to the purposes listed under section 1681b of this title. These procedures shall require that prospective users of the information identify themselves, certify the purposes for which the information is sought, and certify that the information will be used for no other purpose. Every consumer reporting agency shall make a reasonable effort to verify the identity of a new prospective user and the uses certified by such prospective user prior to furnishing such user a consumer report. No consumer reporting agency may furnish a consumer report to any person -if it has reasonable grounds for believing that the consumer report will not be used for a purpose listed in section 1681b of this title. 15 U.S.C. § 1681e(a). The permissible purposes for which a consumer reporting agency may furnish reports are enumerated in section 1681b of the FCRA, as follows: A consumer reporting agency may furnish a consumer report under the following circumstances and no other: (3) To a person which it has ,reason to believeâ (A) intends to use the information in connection with a credit transaction involving the consumer on whom the information is to be furnished and involving the extension of credit to, or review or collection of an account of, the consumer; or (E) otherwise has a legitimate business need for the information in connection with a business transaction involving the consumer. 15 U.S.C. § 1681b. Plaintiffs improper disclosure claim is asserted against Trans Union based on its furnishing Plaintiffs report to Dillardâs, and against TRW based on its furnishing Plaintiffs report to FCNB, Prime Cable, Express, and Commercial, in response to the Imposterâs applications for credit. Plaintiff argues that these, disclosures were not made for a permissible purpose, because Plaintiffs file was disclosed based on a credit application by the Imposter. Before addressing this issue, the Court must first address a threshold inquiry â the statute of limitations. 1. The Effect of the Statute of Limitations Section 1681p of the FCRA provided that: *1066 An action to enforce any liability created under this subchapter may be brought in any appropriate United States district court without regard to the amount in controversy, or in any other court of competent jurisdiction, within two years from the date on which the liability arises, except that where a defendant has materially and willfully misrepresented any information required under this subchapter to be disclosed to an individual and the information so misrepresented is material to the establishment of the defendantâs liability to that individual under this subchapter, the action may be brought at any time within two years after discovery by the individual of the misrepresentation. â 15 U.S.C. § 1681p. This section clearly establishes a two year statute of limitations, within which time an action must be brought. It is undisputed that the FCNB and Prime Cable disclosures were made more than two years before the filing of the Complaint in this case. Consequently, TRW argues that these two disclosures cannot form the basis of any liability. In contrast, Plaintiff argues that the limitations period does not begun to run until she knew or should have known of TRWâs violation â the âdiscoveryâ rule. It is undisputed that if the discovery rule applies, then all the disclosures were made "within the limitations period. Thus, the question for the Court, is the purely legal question of whether § 1681p includes an implied discovery rule. An initial examination of the plain language of the statute suggests that there is no general discovery rule. The statute provides a two year limitations period, and a specific exception. When this exception applies, the limitations period is two years after discovery of the misrepresentation; however, this exception does not apply in this case, since there was no information required to be disclosed â Plaintiff does not argue otherwise. âWhere Congress explicitly enumerates certain exceptions to a general prohibition, additional exceptions are not to be implied, in the absence of evidence of a contrary legislative intent.â Andrus v. Glover Constr. Co., 446 U.S. 608, 616-17 , 100 S.Ct. 1905 , 64 L.Ed.2d 548 (1980); In re McLinn, 744 F.2d 677, 683 (9th Cir.1984). Thus, although Plaintiff argues that the discovery rule is normally read into statutes of limitations unless Congress has provided otherwise, see Holmberg v. Armbrecht, 327 U.S. 392, 397 , 66 S.Ct. 582 , 90 L.Ed. 743 (1945), this appears to be such a case where Congress provided otherwise. The Ninth Circuit has not addressed this issue in a published decision. However, numerous other Circuits have. The Third, Seventh, and Tenth Circuits have all held that § 1681p is not a discovery statute, except in the enumerated circumstance. See Houghton v. Insurance Crime Prevention Inst., 795 F.2d 322, 325 (3d Cir.1986); Rylewicz v. Beaton Serv., Ltd., 888 F.2d 1175 (7th Cir.1989); Clark v. State Farm, Fire & Cas., 54 F.3d 669 (10th Cir.1995). Additionally, district courts in the Ninth and Eleventh Circuits have also held the same way. See Allen v. Equifax Credit Co., Inc., 1993 WL 483036 (D.Or.1993); 6 Wilson v. Porter, 921 F.Supp. 758 (S.D.Fla.1995). Only the Fifth Circuit has partially gone the other way. See Hyde v. Hibernia Natâl Bank, 861 F.2d 446 (5th Cir.1988). In Hyde , the Fifth Circuit created a two-tiered system, whereby negligent violations were not subject to the discovery rule, while intentional violations were. However, Hyde failed to discuss the effect of the enumerated exception in § 1681p on the inquiry-under Andrus . For this reason, Hyde is not persuasive. See Clark, 54 F.3d at 672 (criticizing Hyde on this basis). Plaintiff argues that this Court should look to a Ninth Circuit case finding that a âsimilarâ statute to the FCRA, the Privacy Act, had a discovery statute of limitations. However, the Privacy Act and the FCRA are not the same, and do not share the same purposes. The FCRAâs purpose is to balance the needs of commerce and the rights of consumers. See 15 U.S.C. § 1681 (quoted above). The Privacy Actâs âmain purposeâ is to âforbid disclosure [of certain information] unless such disclosure is required by the [Freedom of Information Act].â Lovell v. Alderete, 630 F.2d 428 , 431 n. 12 (5th Cir.1980). *1067 See also Miller v. United States, 630 F.Supp. 347, 348 (E.D.N.Y.1986) (âthe purpose of-[the Privacy Act] is to give individuals greater control over the gathering, dissemination, and accuracy of agency information about themselvesâ). 7 For these reasons, the Court agrees with the great weight of authority and holds that the discovery rule does not apply to the FCRA except in the one enumerated circumstance which does not apply to this ease. Consequently,.any claim for liability based on the FCNB and Prime Cable disclosures is barred by § 1681p. 2. Were the Three Remaining Disclosures Made in Violation of § 1681e(a)? Having concluded that the discovery rule does not apply to this ease, the three potentially actionable disclosures of Plaintiffs credit file were Trans Unionâs disclosure to Dillardâs and TRWâs disclosures to Express and Commercial. -The Court will now consider whether these disclosures were lawful. The full text of the applicable statute, 15 U.S.C. § 1681e(a), has been quoted above. Stripped to its essence, this section of the FCRA requires consumer reporting agencies to maintain âreasonable proceduresâ designed to limit disclosures of consumer credit reports to the permissible purposes enumerated in 15 U.S.C. § â 1681b. The pertinent permissible purposes of § 1681b were also quoted above. These permissible purposes are disclosures to users who the consumer reporting agency has reason to believe intend to use the information in connection with a credit transaction involving the consumer, or otherwise have a legitimate business need for the information in connection with a business transaction involving the consumer. See 15 U.S.C. § 1681b(3)(A), (E). Although there is a surprising paucity of cases interpreting the § 1681e(a) standard, a few general principles can be discerned. Initially, the analysis of a § 1681e(a) claim can be divided into1 two prongs. First, the Court must decide whether the consumer reporting agency made the disclosure to a person it had reason to believe had a statutorily authorized purpose for obtaining the report. If in fact the disclosure was made for a permissible purpose, then, the inquiry ends, and no investigation of the reasonableness of the consumer reporting agencyâs procedures are necessary. Middlebrooks v. Retail Credit Co., 416 F.Supp. 1013, 1016 (N.D.Ga.1976); see also Alexander v. Moore & Assocs., Inc., 553 F.Supp. 948, 954 (D.Haw.1982). Although these cases are not controlling, being only district court eases, this Court finds the analysis of Middlebrooks persuasive. 8 It makes no sense for a consumer whose file was disclosed only for permissible purposes to nevertheless be able to challenge the reasonableness of the consumer reporting agencyâs procedures, Rather, only a consumer whose file was disclosed for an impermissible purpose may challenge the reasonableness of the reporting agencyâs procedures. Once the consumer has shown that their file was disclosed for an impermissible purpose, that does not end the inquiry. The FCRA does not provide for strict liability; liability is imposed only when the consumer reporting agency either willfully .or negligently fails to maintain reasonable procedures to avoid improper disclosures. Dobson v. Holloway, 828 F.Supp. 975, 977 , (M.D.Ga.1993); see also 15 U.S.C. §§ 1681n & 1681o. Thus, in the context of this case, the Court must first determine whether Plaintiff has raised a genuine issue of material fact as to whether the disclosures were improper. If so, the Court must make the same inquiry as to whether defendants have maintained reasonable procedures. âą a. Were the Disclosures Permissible? Plaintiff argues that the disclosures were not reasonable, because they were not *1068 furnished for a legitimate, statutorily authorized purpose, since Plaintiffs report was disclosed in response to the Imposterâs applications for credit. As noted above, § 1681b(3) permits disclosures to a person which [the reporting agency] has reason to believe: (A) intends to use the information in connection with a credit transaction involving the consumer on whom the information is to be furnished and involving the extension of credit to, or review or collection of an account of, the consumer; or (E) otherwise has a legitimate business need for the information in connection with a business transaction involving the consumer.â 15 U.S.C. § 1681b(3)(A), (E). Essentially, Plaintiff argues that the creditors obtaining her report were not intending to use the information in connection with a credit transaction involving her, but rather, in a transaction involving the Imposter. Although this argument is creative, the Court does not agree with it. Initially, Plaintiff has pointed to no- authority adopting this argument. More importantly, it places too heavy a burden on consumer reporting agencies. Under Plaintiffs theory, any time an imposter adopted a consumerâs identity, the disclosure of the consumerâs information in response to a credit application by the imposter would be per se impermissible. Then the inquiry about the reasonableness of the reporting agencyâs procedures would always need to be conducted. Additionally, a common sense reading of § 1681b is contrary to Plaintiffs position. In an imposter situation such as the case at bar, the recipient of the consumerâs report (i.e., the potential creditor to the imposter) âintends to use the information in connection with a credit transaction involving the consumer.â The consumer is âinvolvedâ in the transaction, because the imposter is purporting to be the consumer. Although in a strictly technical sense the transaction does not involve the âextension of credit to ... the consumer,â § 1681b(3)(A), the Court finds this not to be dispositive. Moreover, § 1681b(3)(E) plainly appears applicable to these situations â a planned creditor of an imposter has a âlegitimate business needâ for the credit report of the person the imposter is impersonating. 9 By obtaining this information, the potential creditor may learn information making them suspicious of the imposter, leading them to deny credit. For example, TRW has trained its subscribers that an effective method to prevent occurrences of identity theft is for the credit grantor to carefully scrutinize inconsistencies between information provided by a [credit applicant] and information included in a TRW credit report provided to the subscriber and to pose questions to the applicant that only the genuine consumer would be able to correctly answer. (TRW Genuine Issues ¶ 10.) For the foregoing reasons, the Court finds as a matter of law that disclosing a consumerâs credit report in response to a credit application by an imposter impersonating the consumer by use of the consumerâs identifying information is a disclosure for a permissible purpose under the FCRA, and accordingly, is not actionable under § 1681e(a). Therefore, no inquiry about the reasonableness of Defendantsâ procedures need be conducted, and Defendantsâ Motions for Partial Summary Judgment on Plaintiffs disclosure claim (count I) are GRANTED. Nevertheless, the Court will briefly address the reasonableness of Defendantsâ procedures as further support for its decision. *1069 b. Were Defendantsâ Procedures Reasonable? As discussed above, even when a consumer reporting agency makes an improper disclosure, liability attaches only upon a showing that the reporting agency willfully or negligently failed to maintain âreasonable proceduresâ designed to limit disclosures to those made for permissible purposes. See 15 U.S.C. § 1681e(a). Initially, the statute enumerates several requirements for those âreasonable procedures.â âThese procedures shall require that prospective users of the information identify themselves, certify the purposes for which the information is sought, and certify that the information will be used for no other purpose.â Id. Additionally, âevery consumer reporting agency shall make a reasonable effort to verify the identity of a new prospective user and the uses certified by such prospective user prior to furnishing such user a consumer report.â Id. Further, âno consumer reporting agency may furnish a consumer report to any person if it has reasonable grounds for believing that the consumer report will not be used for a purpose listed in § 1681b of this title.â Id. There is no dispute that Defendants fully complied with these enumerated requirements. Trans Union has obtained a certification from Dillardâs that it will request credit reports only for permissible purposes, and Trans Union has investigated the nature of Dillardâs business (it is a retailer of goods which extends consumer credit) to confirm that Dillardâs has a legitimate need for consumer' credit reports. (See TU Genuine Issues ¶¶ 18, 19.) TRW has obtained similar certifications from Express and Commercial, and has conducted similar investigations of filĂłse businesses to determine that they have a legitimate need for consumer credit reports. (See TRW Genuine Issues ¶¶ 6, 7.) 10 Plaintiff argues that compliance with these enumerated requirements is necessary, but not sufficient, to maintain âreasonable proceduresâ as required by § 1681e(a). This is true. It is apparent that despite having these blanket certifications from its subscribers, if Defendants released credit reports based on only a last name for instance, so that a subscriberâs request for credit reports on everyone named âSmithâ disclosed all such reports, this would not be reasonable. This, however, is not the situation presented in this case. Plaintiff argues that summary judgment is rarely, if ever, appropriate, because the mere fact of an improper disclosure permits a jury to infer that the reporting agencyâs procedures were unreasonable. (See, e.g., Pl.âs Opp. to TRWâs Motion at 15-17.) This argument erroneously conflates the âdisclosureâ analysis of § 1681e(a) with the âaccuracyâ analysis of § 1681e(b). As will be discussed below, the standard under § 1681e(b) is much higher than it is under § 1681(e)(a). Compare 15 U.S.C. § 1681e(a) (âevery consumer reporting agency shall maintain reasonable procedures designed to ... limit [disclosures to those for permissible purposes]â) with 15 U.S.C. § 1681e(b) (â[consumer reporting agencies] shall follow reasonable procedures to assure maximum possible accuracy â). Thus, Plaintiffâs citation of cases applying § 1681e(b) is not persuasive in the § 1681e(a) arena. Moreover, several cases have granted summary judgment to reporting agencies facing *1070 disclosure claims. The most illuminative of these cases is Dobson v. Holloway, 828 F.Supp. 975 (M.D.Ga.1993). 11 In Dobson , June Dobson and her husband Kenneth D. Dobson were negotiating to buy an automobile. The automobile dealer entered into its computer the name Kenneth D. Dobson, his address at 301 Willow, and social security number of 260-47-6068. The Defendant credit bureau used a âweighted valueâ systemâ much like Defendantsâ computers in the instant case, to determine which consumer reports should be disclosed. Three files were disclosed: ' I. Kenneth D. Dobson at 210 Southland St., social security number 26(M7-6068. II. Kenneth V. Dobson at 210 Southland St., different social security number. III. Dennis Dobson at 301 Willow, social security number 260-47-6068. Id. at 977 . Thus, the first report had the correct name and social security number, but a different address. The second report had a different middle initial, a different social security number, and a different address, although the address matched the address in the first report. The third report had a different first name, but the correct address and social security number. As it turned out, the first and third reports actually belonged to the consumer. The second report belonged to the consumerâs father, who sued the reporting agency for an impermissible disclosure under § 1681e(a). The Dobson district court assumed arguen-do that the plaintiffs credit file was disclosed for an improper purpose, but nevertheless it granted the reporting agencyâs motion for summary judgment, finding that as a matter of law the agencyâs procedures were reasonable. Id. at 977-78 . The court noted that the agency had a certification from the dealership that it would only request reports for permissible purposes, and that the agency knew that an automobile dealership had an obvious need for credit reports. The court then considered the weighted value system for determining which reports were sufficiently similar to the request to be disclosed, and concluded that the agencyâs procedures were reasonable as a matter of law. The court considered and rejected the plaintiffâs argument that the agency should have required a better match, or at least a matching social security number, before disclosing his file. Id. at 977 . The court noted that if an exact social security number, or an exact name, was required for a file to be displayed, important relevant information would not be disclosed. For example, in Dobson , the third report indicated credit that the actual consumer had previously obtained under the name Dennis Dobson, rather than his actual name of Kenneth D. Dobson , 12 Id. Requiring a more exact match would have deprived the credit grantor of this relevant information. Cf. 15 U.S.C. § 1681 (a)(1) (âthe banking system is dependent upon fair and accurate credit reportingâ; accuracy includes completeness). 13 In the instant case, the disclosures were made on a better match than in Dobson . There, the social security number and address did not match, nor did the middle initial. In the instant case, the social security number matched exactly, 14 along *1071 with the last name aild first initial. This match, in conjunction with the certifications by, and investigations of, Defendantsâ subscribers, constitutes a reasonable procedure designed to limit .disclosures to those permissible under § 1681b. 15 Thus, this constitutes an independent grounds for GRANTING Defendantsâ Motions for Partial Summary Judgment on Plaintiffs disclosure claim. B. Plaintiffs âAccuracyâ Claim Plaintiffs âaccuracyâ claim is made under 15 U.S.C. § 1681e(b), which provided that: Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. 15 U.S.C. § 1681e(b). Although Plaintiff asserts an accuracy claim against both Defendants, only Trans Union has moved for summary judgment on this claim. As noted above, this section imposes a higher standard on consumer reporting agencies than § 1681e(a) does, due to the âassure maximum possible accuracyâ language. A fairly recent Ninth Circuit case, Guimond v. Trans Union Credit Information Co., 45 F.3d 1329 (9th Cir.1995), explains the analysis to be followed in âaccuracyâ cases brought under § 1681e(b). In Gui-mond, the Ninth Circuit reversed the district courtâs grant of summary judgment to the consumer reporting agency on a § 1681e(b) claim. Initially, the Ninth Circuit held that liability under 1681e(b) did not require the plaintiff to have suffered any pecuniary loss as a result of the inaccuracy in order to recover, nor is there any requirement that the plaintiff had been denied credit; the mere compilation and/or retention of erroneous information can be sufficient, if this caused the plaintiff some damage, such as emotional distress. Id. at 1333. A consumer can establish a prima facie case under § 1681e(b) by presenting evidence tending to show that a credit reporting agency prepared a report containing inaccurate information. Id. Once the consumer does so, because the FCRA does not provide for strict liability, the consumer reporting agency can escape liability if it establishes that the inaccurate report was generated de *1072 spite the agencyâs following reasonable procedures. Id. âThe reasonableness of the procedures and whether the agency followed them will be jury questions in the overwhelming majority of cases.â Id. Applying this analysis to the instant case, the burden is first on Plaintiff to raise a genuine issue of material fact that Trans Union prepared a report on her containing inaccurate information. If she does so, then Trans Union has an opportunity to show that it followed procedures which were reasonable as a matter of law; however, as the above quote from Guimond demonstrates, such proof of reasonableness is a question of fact for a jury in the âoverwhelming majorityâ of cases. Plaintiff points to two things in her report which she contends are inaccurate: 1) the information Trans Union furnished to Chase Credit Research and 2) the Dillardâs inquiry. These will be addressed in turn. 1. The Information Provided to Chase As described above, Plaintiff went to Home Savings to inquire about refinancing the mortgage on her home. In connection with this inquiry, Home Savings obtained a credit report on Plaintiff from Chase Credit Research, a non-party credit reporting agency. Chase prepared this credit report by obtaining credit reports on Plaintiff from Defendants Trans Union and TRW, and non-party credit reporting agency Equifax. Chase combined the information from these three individual credit reports into a composite report which it furnished to Home Savings. The Chase report listed the Imposterâs Dillardâs account as being delinquent. (Cohan Depo.Ex. 151 (the Chase Report) at 3.) This information was attributed to Trans Union and/or TRW. (Id.) Plaintiff argues that this attribution of the delinquent Dillardâs account to Plaintiff was an inaccuracy on her report, establishing her prima facie case of a violation of § 1681e(b). Moreover, Plaintiff argues another inaccuracy, in that Trans Union reported a Capitol One account as being hers, even though it was not hers. a. The Capitol One Account Turning first to the Capitol One account, the Chase report does indeed list such an account as belonging to Plaintiff. (See TU May DecLEx. C. (the Chase report).) 16 Moreover, the Chase report clearly indicates that this information was provided only by Trans Union, unlike most of the other information, which was provided by several consumer reporting agencies. (Id.) Although the Capitol One account was listed as âcurrent,â if this account did not belong to Plaintiff, that would nevertheless be an inaccuracy meeting Plaintiffs burden and establishing her prima facie case. Plaintiff argues in her Opposition that Trans Union reported that Plaintiff had an account with Capitol One, although she did not. (PLâs Opp. to TUâs Mot. at 9:14-15.) As support, Plaintiff cites to the TU May Declaration Exhibits C and E. However, these exhibits do not show that the Capitol One account did not in fact belong to Plaintiff. Exhibit C is merely a copy of the Chase report; while it lists the Capitol One account as being reported by Trans Union, it does not indicate that the account did not actually belong to Plaintiff as she argues. Exhibit E is a June 6, 1995 letter from Plaintiff to a variety of people stating that he had just discovered that several things on her credit report were not hers, and that she was a victim of identity fraud. This letter lists five accounts as not belonging to Plaintiff: 1) Dillardâs; 2) Prime Cable; 3) FCNB; 4) Express; and 5) Commercial. Notably absent from this list is Capitol One. Moreover, this letter indicates that it was sent to eleven recipients, including the five creditors listed above, Trans Union, TRW, Equifax, Chase, a collection agency, and the Reno Police; but not Capitol One. This suggests that perhaps the Capitol One account really is Plaintiffs, and that its listing was thus not an error. *1073 Plaintiffs Statement of Genuine Issues in Opposition to Trans Unionâs Motion also states that âPlaintiff, however, has never applied for or maintained a consumer credit account with Dillardâs or Capitol One.â (TU Genuine Issues ¶ 13.) However,, as support for this assertion, Plaintiff cites only to the TU May Declaration Exhibit B at 78:10-12, and 134:1-6, and Exhibit E. This evidence does not support Plaintiffs assertion either. Exhibit B consists of excerpts from Plaintiffs deposition. Page 78 addresses only the Dillardâs account, not the Capitol One account. Page 134 mentions Capitol One, but only states that âan inquiryâ was fraudulent. (TU May Decl.Ex. B at 134:1-6.) Moreover, Plaintiff went on to say that she believed that the Imposter was denied credit by Capitol One. (Id. at 134:7-10.) However, the Chase report lists the Capitol One account as being âcurrentâ with a balance of $605, indicating that it was an existing account. (TU May Decl.Ex. C.) Thus, again it appears that the Capitol One account may have belonged to Plaintiff, making Trans Unionâs report not inaccurate. At any rate, Plaintiff has failed to present admissible evidence, see Fed. R.Civ.Proc. 56(e), that the Capitol One account was not properly attributed to her. 17 Consequently, the Capitol One account does not support Plaintiffs accuracy claim under § 1651e(b). b. The Dillardâs Delinquency Plaintiff next argues that the Dillardâs delinquency reported to Chase was an inaccuracy establishing her prima facie case under § 1681e(b). The Chase report does indeed list the Dillardâs account as being delinquent and as belonging to Plaintiff. (See TU May Decl.Ex. C.) Additionally, it is undisputed that the Dillardâs account did not belong to Plaintiff. (See TU Genuine Issues ¶ 51 (âTrans Union determined that the Dillardâs account was obtained fraudulently and did not belong to plaintiffâ).) However, there are two other hurdles for Plaintiff to meet in using the Dillardâs account to establish inaccuracy under § 1681e(b): that it was Trans Union who reported the Dillardâs account to Chase, and that Trans Union reported the delinquent Dillardâs account as belonging to Plaintiff. Unlike the Capitol One account which the Chase report indicates was reported only by Trans Union, the Dillardâs account was reported by Trans Union and/or TRW. However, as will be discussed separately in Section V.D. below, TRW has provided evidence that its computer records showed the Dillardâs account as being current as of the date'of the Chase report.- Consequently, there is at least a genuine issue of material fact that the delinquent status of the Dillardâs account was reported to Chase by Trans Union. A thornier issue is presented by whether Trans Union actually reported any inaccurate information at all. Plaintiffs theory is straightforward â Trans Union attributed the delinquent Dillardâs account to Plaintiff in its report to Chase, which is an inaccuracy. In reply, Trans Union argues that it did no such thing; rather, according to Trans Union, it disclosed two separate accurate credit reports in response tq the Chase inquiryâ Plaintiffs report not containing the Dillardâs account and the Imposterâs report, accurately including the Dillardâs account which the Imposter actually had. Under this theory, it is the non-party Chase which erroneously commingled these two reports, thereby attributing the Imposterâs Dillardâs account to Plaintiff. There are two problems with Trans Unionâs theory: First, the evidence is equivocal that this is actually what happened. As will be discussed below in section V.C., Trans Union vigorously argues that the FCRA requires that a consumerâs credit report list all the subscribers that it was disclosed to. (See, e.g., TUâs Motion at 11:13-19.) A copy of Trans Unions records, located as TU May Declaration Exhibit P, while difficult to fully *1074 interpret, suggests that Trans Unionâs disclosure to Chase was of Plaintiffs file, not the Imposterâs file. In this exhibit, Plaintiff is identified as â01Aâ while the Imposter is identified as â01Bâ. (See TU May Decl.Ex. P at 204, 204A.) Consistent with this identification, numerous credit accounts that belong to Plaintiff are identified with the â01Aâ code. (Id. at 204B-204E.) The Dillardâs account is identified with the â01Bâ code. (Id. at 204E.) However, the Chase inquiry is identified only with the â01Aâ code. (Id. at 204F.) Although subject to different interpretations, this suggests that Trans Union considered the Chase disclosure to be of Plaintiffs file, not the Imposterâs file.. Plaintiff advanced this argument and pointed to this evidence in her Opposition, yet Trans Union failed to address it in its Reply. In the face of this evidence and argument, a jury could reasonably conclude that Trans Union did not disclose both Plaintiffs and the Imposterâs file, but rather, only disclosed Plaintiffâs file, which contained the Dillardâs account. Thus, Plaintiff has raised a genuine issue of material fact precluding summary judgment for Trans Union on Plaintiffs accuracy claim. However, as further grounds for this decision, the Court will also address several other issues relating to the accuracy claim. Even if the Court were to accept Trans Unionâs argument that it disclosed two separate reports in response to the Chase inquiry, an accurate one on Plaintiff, and an accurate one on the imposter containing the Dillardâs account, that does not end the inquiry. Plaintiff argues that this procedure, supplying the Imposterâs credit report in response to an inquiry about Plaintiff, is itself an inaccuracy. Under this argument, by disclosing two reports in response to one inquiry, Trans Union essentially creates an inaccurate report on Plaintiff containing the information both from Plaintiff and the Imposter. Although Trans Union considers the two reports to be separate, Plaintiff argues that it is foreseeable that the recipient of the reports may consider them to be one report. Plaintiffs argument has merit. Section 1681e(b) targets not only âstrictlyâ inaccurate information, but also information that is âtechnically accurateâ but nevertheless misleading. See Pinner v. Schmidt, 805 F.2d 1258, 1262-63 (5th Cir.1986); Koropoulos v. The Credit Bureau, 734 F.2d 37, 40-42 (D.C.Cir.1984) (âCongress did not limit the Actâs mandate to reasonable procedures to assure only technical accuracy; to the contrary, the Act requires reasonable procedures to assure âmaximum accuracy.â [Reports containing factually correct information that nonetheless mislead their readers are neither maximally accurate nor fair to the consumer who is the subject of the reports.â); Alexander v. Moore & Assocs., Inc., 553 F.Supp. 948, 952 (D.Haw.1982) (stating that consumer reporting agency cannot accurately report thĂĄt a consumer was âinvolvedâ in a credit card scam without reporting that the consumer was actually one of the victims of the scam, not a perpetrator). This Court finds that the return of separate files on Plaintiff and the Imposter in response to an inquiry about Plaintiff, may well be âtechnically accurate yet misleading.â Although Trans Union argues that the files were âclearly presentedâ as separate files, (TU Reply at 4:7-12), including a âTrans Alertâ message telling the subscriber that the file address did not match the inquiry address, and a message stating âpossible other file to follow,â (see TU Genuine Issues ¶¶ 21-24), Plaintiff has raised a genuine issue of material fact as to whether this presentation, taken as a whole, was misleading. The Court notes that a jury may well conclude that Trans Unionâs response to the Chase inquiry was not misleading. Or, a jury may conclude that even if it was misleading, Trans Unionâs procedures were nevertheless reasonable to âassure maximum possible accuracy.â However, these are inquiries for a jury, not for this Court on a motion for summary judgment. See Guimond, 45 F.3d at 1333 (â[t]he reasonableness of the procedures and whether the agency followed them [in § 1681e(b) cases] will be jury questions in the overwhelming majority of casesâ). 2. The Dillardâs Inquiry Plaintiff also argues that the presence of *1075 the Dillardâs inquiry 18 on her credit report constitutes an inaccuracy. 19 Trans Union makes two arguments in response: a) that the Dillardâs inquiry is accurate, and b) that reporting it is required by the FCRA. These will be addressed in turn. a. Was the Dillardâs Inquiry Inaccurate? Trans Union argues that it really did disclose Plaintiffs report to Dillardâs in response to the Imposterâs credit application there; accordingly, reporting this inquiry on Plaintiffs file is completely accurate. In a strictly technical sense, of course, this is true; it is undisputed that Plaintiffs report was disclosed to Dillardâs. However, the presence of the inquiry on Plaintiffs report would seem to suggest that Plaintiff applied for credit with Dillardâs. 20 Yet, that was not the case. Accordingly, this Court finds that Plaintiff has established a genuine issue of material fact as to whether listing the Dillardâs inquiry on Plaintiffs report was misleading. b. Was the Dillardâs Inquiry Required by the FCRA? Trans Union also argues that the FCRA required it to list the Dillardâs inquiry. (See TU Motion at 11:13-19.) As support, Trans Union cites to 15 U.S.C. § 1681g(a)(3), which assertedly ârequires consumer reporting agencies to disclose the ârecipients of any consumer report on the consumer which it has furnished.ââ (TU Motion at 11:15-17 (emphasis in original).) Although this quotation is âtechnically accurateâ it is misleading; by its express terms, section 1681g(a)(3) actually required the consumer reporting agency to make the above disclosure to the consumer. See 15 U.S.C. § 1681g(a) (âEvery consumer reporting agency shall, upon request and proper identification of any consumer, clearly and accurately disclose to the consumer ... (3) the recipients of any consumer report on the consumer....â) This section says nothing about requiring such disclosures to be made to creditors of the consumer. 21 Moreover, Trans Unionâs asserted compulsion to disclose rings hollow considering that it. has recently changed its policy and, in cases of true name fraud such as involved here, now removes all inquiries relating to the fraudulent accounts. (See TU May Decl. Ex. A (Reger Depo.) at 189:24-190:7.) For the above reasons, the Court finds that Trans Union was under no duty to report to its subscribers the fact that Plaintiffs report was disclosed to Dillardâs, especially since such disclosure was made as a result of the Imposterâs credit application. Consequently, Trans Unionâs argument that it only -reported what it was required by the FCRA to report is without merit. 3. Plaintiffs Social Security Number in the Imposterâs File Although the parties do not discuss this next point, there is one additional possible *1076 inaccuracy making summary judgment inappropriate. In its Statement of Uncontrovert-ed facts, Trans Union states that â[o]n June 5, 1995, Trans Union maintained in its computerized files a file relating to âAndrea Andrews,â which contained the same social security number as plaintiff and the Dillardâs account referenced in the Chase Credit report.â (TU Stmt. Uncontroverted Facts ¶ 38.) In other words, Trans Unionâs file on the Imposter contained Plaintiffâs social security number. In Lowry v. Credit Bureau, Inc., 444 F.Supp. 541 (N.D.Ga.1978), the credit agencyâs motion for summary judgment on a § 1681e(b) claim was denied, because of the presence of that plaintiffs (James Francis Loweryâs) social security number in the file of one James Frank Lowery. See id. at 544. It is true that Lowry arose in a different âącontext, as that case did not involve identity fraud. In Lowry , the plaintiffs social security number was included in the other personâs file as a result of one of the agencyâs subscriberâs actions. Id. The court found that this inaccuracy might have arisen from a failure to have reasonable procedures to assure maximum possible accuracy. Id. In the instant case, Plaintiffs social security â number was included in the Imposterâs file presumably as a result of the Imposterâs intentional misrepresentation of herself as Plaintiff. Nevertheless, this distinction goes to the reasonableness of the agencyâs procedures, and not to whether the inclusion of a consumerâs social security number in someone elseâs file is an inaccuracy. It may well be that Plaintiffs social security number wound up in the Imposterâs file despite Trans Unionâs reasonable prĂłcĂ©dures. But, as Guimond teaches, this is a question for the jury in the âoverwhelming majority of cases.â See Guimond, 45 F.3d at 1333 . It is for all of the above reasons that Trans Unionâs Motion for Summary Judgment on Plaintiffs accuracy claim under § 1681e(b) is DENIED. ' ' C. Plaintiffs âReinvestigationâ Claim Plaintiffs third cause of action, her âreinvestigationâ claim, asserted only against Defendant Trans Union, is made under § 1681i(a). This section provided that: If the completeness or accuracy of any item of information contained in his file is disputed by a consumer, and such dispute is directly conveyed to the consumer reporting agency by the consumer, the consumer reporting agency shall within a reasonable period of time reinvestigate and record the current status of that information unless it has reasonable grounds to believe that the dispute by the consumer is frivolous or irrelevant. If after-such reinvestigation such information is found to be inaccurate or can no longer be verified, the consumer reporting agency shall promptly delete such information. The presence of contradictory information in the consumerâs file does not in and of itself constitute reasonable grounds for believing the dispute is frivolous or irrelevant. 15 U.S.C. § 1681i(a). Although Plaintiffs Complaint alleges that Trans Union failed to remove the Dillardâs account in a timely manner and that Trans Union tried to shift the reinvestigation burden onto Plaintiff, (Complaint ¶ 17), Plaintiff appears to have abandoned these arguments, as she fails to argue them in her Opposition. 22 Instead, Plaintiffs reinvestigation claim now appears to be based only on the Dillardâs inquiry 23 appearing in her report as late as September 1996. Much as she argues in her accuracy claim as described above in section V.B.2., Plaintiff argues that Trans Unionsâ reporting of the Dillardâs inquiry constitutes inaccurate information which she disputed and which she conveyed that dispute about to Trans Union. Under this argument, Trans Union violated § 1681i(a) when it failed tĂł remove the inquiry from Plaintiffs report following its reinvestigation. *1077 In contrast, Trans Union argues, much as it did on Plaintiffs accuracy claim, that the Dillardâs inquiry was accurate and its presence on Plaintiffs report was mandated by 1681g(a)(3). These arguments have been addressed above. A jury could reasonably conclude that listing the Dillardâs inquiry, especially after Trans Union knew that it was generated as a result of the Imposterâs credit application, is inaccurate. Further, as discussed above, the FCRA did not require such disclosures to be made to creditors; only to the consumer herself. See 15 U.S.C. § 1681g(a). Trans Union also argues that even if Plaintiff was not subjectively content with Trans Unionâs reinvestigation, the issue- is whether their reinvestigation was reasonable, taking into account that the standard under § 16811 is less stringent than that imposed by § 1681e(b). (See TU Motion at 16:3-8.) Although the standard under § 1681i is lower than under § 1681e(b), this Court certainly cannot conclude as a matter of law that it was reasonable for Trans Union to continue reporting the Dillardâs inquiry on Plaintiffs credit reports, even after determining that âthe Dillardâs account was obtained fraudulently and did not belong to plaintiff.â (TU Genuine Issues ¶ 51.) Finally, Trans Union argues that it âhad no obligation to investigate or remove the inquiry because plaintiff never requested such action by Trans Union.â (TU Reply at 5:20-21.) As quoted above, § 1681i(a) does indeed require the consumer to âdisputeâ the information, and convey that dispute directly to the consumer reporting agency. 15 U.S.C. § 1681i(a). However, a jury could reasonably conclude that Plaintiffs June 6, 1995 letter to Trans Union stating that she âdid not request credit nor [is she] the person who is now not paying those [including the Dillardâs account] bills,â (TU May Decl.Ex. E (emphasis added)), constitutes a dispute and a conveyance of that dispute to Trans Union. Based on that letter, especially the fact that it states that Plaintiff never requested credit from Dillardâs, a jury may conclude that it should have been clear to Trans Union that the inquiry related to the Imposterâs activities, not to Plaintiffs, and that it thus should have been deleted. For the foregoing reasons, Trans Unionâs Motion for Partial Summary Judgment on Plaintiffs reinvestigation â claim under § 1681i(a) is DENIED. D. Plaintiffs Economic Damages Defendant TRW seeks summary adjudication that Plaintiff did not suffer any economic damages as a result of the report which' TRW provided to Chase on May 31, 1995. As described above, Plaintiff visited Home Savings on that date to inquire about refinancing her home mortgage. Home Savings obtained a report from Chase, which Chase prepared by combining reports from TRW, Trans Union, and non-party Equifax. The Chase report listed the Imposterâs Dillardâs account as being delinquent. (Cohan Depo.Ex. 151 (the Chase Report) at 3.) This information was attributed to Trans Union and/or TRW. (Id.) After seeing this derogatory information on the Chase report, Plaintiff did not apply for the loan with Home Savings, allegedly believing that it would not be approved. Instead, she obtained a second trust deed equity line with Merrill Lynch, allegedly at a higher interest rate. It is undisputed that on May 31, 1995, the date of the Chase report, TRWâs computer files indicated that the Dillardâs account was current and being paid on time. (TRW Genuine Issues â ¶ 20.) TRW argues that this proves, that it was Trans Union, not TRW, which reported the Dillardâs account as being delinquent. This argument is well taken. The Chase report indicates that the Dillardâs account was reported by TRW and/or Trans Union, and since it is undisputed that TRW believed the Dillardâs account to be current, it necessarily must have been Trans Union which reported the delinquency. Regardless, it could not have been TRW reporting the delinquency; at least, Plaintiff provides no evidence suggesting that it could have been. Instead, Plaintiff argues that the mere fact that TRW was reporting the Dillardâs account at all served to confirm Trans Unionâs reporting of that account as delinquent. (See TRW Opp. at 27-28.) The Court does not *1078 accept this argument. Plaintiff offers no evidence (or even argument) that the Chase report would have been different had TRW not reported the Dillardâs account at all, It is not as if Chase only reported information that it obtained from at least two sources; there are numerous entries on the Chase report that were reported by only one agency. (See TRW May Decl.Ex. B (the Chase Report) (âAssoc Fineâ reported only by Trans Union; Capitol One reported only by Trans Union; Citibank reported only by CBI; MBGA reported only by Trans Union; Silverwoods reported only by TRW; and U.S. West reported .only by CBI).) Plaintiff next argues that TRW is liable because âbased on the [Chase] report, Plaintiff and Mr. Beavert [the Home Savings loan person] each actually concluded that both TRW and Trans Union were reporting the delinquency.â (TRW Opp. at 28.) This argument is without merit. It is irrelevant what Plaintiff and Mr. Beavert may have (erroneously) concluded from the Chase report; TRW cannot be held responsible for the erroneous inferences drawn from a document it did not prepare. 24 The only way that TRWâs reporting of the Dillardâs account could have contributed in any way to Plaintiffs economic damages caused by the Chase report, would be if Home Savings would have considered the Dillardâs account, reported as current and being paid on time, as a negative. Plaintiff provides, no evidence that this is so, likely because common sense indicates that it is not so. Moreover, TRW provides evidence that the Dillardâs account, reported as current, would actually have been a favorable factor in determining whether Home Savings would refinance Plaintiffâs loan. (Lussier Decl .Ex. P. (Beaverton Depo.) at 39:5-40:14.) Thus, TRWâs report on Plaintiff to Chase did not cause her any economic damages; consequently, TRW cannot be hable for those economic damages. 25 Accordingly, TRWâs Motion for Summary Adjudication of this issue is GRANTED. E. Plaintiffs State Law Claim Although Plaintiff asserts her state law claim against both Defendants, only Trans Union moves for partial summary judgment on this claim. Trans Union makes two arguments in support of its Motion on this issue. *1079 First, Trans Union argues that Plaintiffs state law claim under California Business and Professions Code § 17200 et seq. âmust fail because, as demonstrated above, plaintiff has failed to prove any predicate violations of the FCRA.â (TU Motion at 25.) This argument is predicated on Trans Unionâs belief that it would win summary judgment on all of Plaintiffs FCRA claims. Since this is not the case, as explained above, this argument necessarily fails. If Plaintiff proves her FCRA claims, that would also prove her section 17200 claim. See Stop Youth Addiction, Inc. v. Lucky Stores, Inc., 17 Cal.4th 553 , 71 Cal.Rptr.2d 731 , 950 P.2d 1086 (1998) (section 17200 includes âanything that can properly be called a business practice and that at the same time is forbidden by lawâ). Trans Unionâs second argument is that Plaintiff has only pled a claim for damages, which are not available under the California statute. (Id.) This is a mischaraeterization of Plaintiffs Complaint, which clearly seeks in-junctive relief and disgorgement of any profits resulting from Defendantsâ unlawful acts of failures to act. (Compl.lffl 39, 40.) Plaintiffs entitlement to injunctive relief will be addressed below. However, Plaintiff is potentially entitled to disgorgement, if she proves her claims. See People v. Thomas Shelton Powers, M.D., Inc., 2 Cal.App.4th 330, 339 , 3 Cal.Rptr.2d 34 (1992) (âthere is little question but that the broad range of remedies provided for [in section 17203] includes restitution and/or disgorgement of profitsâ). Initially, although Powers was brought by the San Francisco District Attorney under section 17204, this section also permits suits by private individuals acting on behalf of the general public. See Cal.Bus. & Prof.Code § 17204. Plaintiffs Complaint alleges that she is acting on behalf of the general public. (Comply 40.) Moreover, the Powers court rejected the argument that âa wrongdoer should be entitled to retain its illegal profits simply because there is no cognizable direct victim to be made whole.â Powers, 2 Cal. App.4th at 341 , 3 Cal.Rptr.2d 34 . The court stated that: disgorgement [is] authorized so that illicit profits may be disgorged to some entity or party in a position to use it to correct, as much as possible, the harm wrought by the unfair practice. [T]he laws against unfair business practices were drafted in large part to prevent a wrongdoer from retaining the benefits of its illegal acts. That purpose would be frustrated if a party were entitled to retain its profits simply because it is difficult to specify the victim. Id. at 341-42 , 3 Cal.Rptr.2d 34 . Thus, while this Court certainly expresses no view on the likelihood that Plaintiff will prevail on her state law claim in the end, Trans Union has failed to meet its initial burden of showing a lack of genuine issues of material fact. Accordingly, Trans Unions Motion for Partial Summary Judgment on this issue is DENIED. F. Plaintiffs Punitive Damages Request Plaintiff seeks punitive damages against each Defendant, and each Defendant has moved for partial summary judgment on this request. After setting out the appropriate legal standards, the Court will address each Defendantâs Motion in turn. The FCRA provided that: Any consumer reporting agency or user of information which willfully fails to comply with any requirement imposed under this subchapter with respect ,to any consumer is liable to that consumer in an amount equal to the sum of ... (2) such amount of punitive damages as the court may allow. ... 15 U.S.C. § 1681n. Although punitive damages are permitted even without malice or evil motive, the violation must have been willful. Pinner v. Schmidt, 805 F.2d 1258, 1263 (5th Cir.1986) (vacating jury award of punitive damages). Although â âwillfulâ is a word of many meanings,â one definition that is often used in this context is âknowingly and intentionally committed an act in conscious disregard for the rights of others.â See id. at 1263 ; Stevenson v. TRW, Inc., 987 F.2d 288, 293-94 (5th Cir.1993). The Fifth Circuit has held that âonly defendants who engaged in willful misrepresentations or concealments have committed a willful violation.â Stevenson , 987 F.2d at *1080 294. The Third Circuit, while declining to adopt this holding, did hold that âto justify an award of punitive damages, a defendantâs actions must be on the same order as willful concealments or misrepresentations.â Cushman v. Trans Union Corp., 115 F.3d 220, 227 (3d Cir.1997). 1. Trans Unionâs Motion As described above, a jury could reasonably conclude that listing the Dillardâs inquiry on Plaintiffs credit report was inaccurate,, and possibly in violation of Trans Unionâs duty to reinvestigate. Further, as also discussed above, the FCRA did not require such disclosures to be made to creditors; only to the consumer herself. See 15 U.S.C. § 1681g(a). This Court finds that a jury could also reasonably conclude that listing the Dillardâs inquiry on Plaintiffs credit report, especially after conclusively determining that the inquiry was generated by the Imposter, was an act knowingly and intentionally done in conscious disregard for Plaintiffs rights. Such a finding would permit an award of punitive damages under § 1681n; accordingly, Trans Unions Motion for Partial Summary Judgment on this issue is DENIED. Since the above is sufficient grounds for denying Trans Unionâs Motion, the Court need not address whether Plaintiff may be Ă©htitled to recover punitive damages from Trans Union under other grounds. However, some of the discussion below on TRWâs Motion for Partial Summary Judgment on Plaintiffs punitive damage request is also applicable to Trans Union. 2. TRWâs Motion TRWâs Motion for Partial Summary Judgment on the punitive damages issue presents a closer call. Plaintiffs Opposition on this issue can be broken down into two arguments: 26 that TRW reported two of the Imposterâs collection accounts on Plaintiffs report after the Imposterâs activities came to light, and that TRW made conscious business decisions regarding its procedures despite knowledge of the growing problem of identity fraud. Plaintiffs first argument is based on a March 26, 1996, âMerged Profile Reportâ by Strategic Mortgage Services which indicates that TRW reported Plaintiff had two accounts which had gone to collections. (See TRW May Decl.Ex. Q at 191.) This report indicated that TRW reported one of these accounts in October 1995, and another in July 1995. (Id.) Both reports were made after TRW became aware of Plaintiffs Imposter problem in June 1995. Although Plaintiff argues that TRW reported these two accounts âfor its own customersâ preferences,â (TRW Opp. at 33-34), this Court is hard-pressed to understand why any of TRWs customers would prefer to receive erroneous information. Plaintiff points to no evidence that she had informed TRW that these two collections accounts belonged to the Imposter, nor did Plaintiff allege any reinvestigation claim against TRW. The appearance of these erroneous accounts on Plaintiffs report may indicate TRWâs negligence, but they do not support Plaintiffs claim of willfulness. See Philbin v. Trans Union Corp., 101 F.3d 957, 970 (3d Cir.1996) (finding no genuine issue of material fact as to willfulness, despite the defendantâs failure to correct the reappearance of deleted erroneous information after being told of it). Plaintiff also argues that TRW made conscious decisions about how to run its business, and that choosing to program its computers in the way it did, coupled with TRWâs awareness of the growing problem of identity fraud, constitutes willful noncompliance with the FCRA, supporting punitive damages. Plaintiff argues that TRW elected to market separate products to combat fraud 27 at an additional fee, rather than use its limited computer capacity 28 to improve accuracy in *1081 its ordinary credit reporting system. (See TRW Opp. at 34.) There are several problems with this theory. First, the evidence of âoptionalâ products is taken from Experianâs Internet site on November 6, 1997. (TRW May Decl.Ex. 10.) The events relevant to this ease took place more than two years prior to that. Plaintiff does not point to evidence showing that TRW offered the same services during the relevant time period. Far more importantly, however, Plaintiff fails to substantiate the connection between these optional products and any deficiencies in TRWâs operation constituting a violation of the FCRA. Even accepting Plaintiffs contentions that TRW offered these services, and that TRWâs computer system ran at full capacity, there is no showing that this represents a knowing and intentional act in conscious disregard for the rights of others. Pinner, 805 F.2d at 1263 ; Stevenson, 987 F.2d at 293-94 . TRWâs computers had sufficient capacity to do what they were asked to do. In turn, TRW programmed the computers to perform in a manner which TRW presumably believed to be consistent with the dictates of the FCRA. TRW may well have been wrong about its procedures being in compliance with the FCRA. Indeed, TRW may well have been negligent. But Plaintiff fails to produce evidence that TRW acted in conscious disregard for anyoneâs rights. Under Plaintiffs theory, because TRW âintentionallyâ programmed its computers the way it did, then any FCRA violations occurring as a result of this intentional action are willful, and subject to liability for punitive damages. But this argument turns all FCRA violations involving impostors into willful violations, since every consumer reporting agency makes intentional choices about how to program its system. Willfulness requires more. Plaintiff has produced no evidence that TRWâs actions constituted willful concealments or misrepresentations, see Stevenson, 987 F.2d at 294 , or were on the same order as willful concealments or misrepresentations, see Cushman, 115 F.3d at 227 , or were otherwise in conscious disregard for Plaintiffs rights, see Pinner, 805 F.2d at 1263 . For the above reasons, TRWâs Motion- for Partial Summary Judgment on the issue of punitive damages is GRANTED. G. Plaintiffs Injunctive Relief Request Plaintiff seeks injunctive relief against each Defendant, and each Defendant has moved for partial summary judgment on this request. Because the grounds relied on by each Defendant are different, the Court separately discusses each Defendantâs Motion. 1. TRWâs Motion TRW points out that it is undisputed that as of September 19, 1996, it was no longer a consumer reporting agency, having transferred control and ownership of its credit reporting business to Experian. (TRW Genuine Issues ¶2; Goldston Decl. ¶ 3.) Nor does TRW have any plans to reenter the credit reporting business., (Id.) TRW then argues that this turn of events makes any request of injunctive relief against it moot. See United States v. W.T. Grant Co., 345 U.S. 629, 633 , 73 S.Ct. 894 , 97 L.Ed. 1303 (1953) (stating that ease may be moot if the defendant can demonstrate that âthere is no reasonable expectation that the wrong will be repeatedâ); Snelling & Snelling, Inc. v. Armel, Inc., 360 F.Supp. 1319, 1321 (W.D.La.1973) (request for injunction to restrain violation of covenant not to compete need not be considered by the court where defendant had ceased business operations two years before). Plaintiff argues that injunctive relief in this ease is proper, because âcourts sitting in equity may issue an injunction against a business that would pass to its successors or assigns.â (TRW Opp. at 35.) Thus, the issue for this Court to decide is whether it could issue an injunction against TRW in this ease which would bind Experian. The Rule governing injunctions states that: *1082 Every order granting an injunction ... is binding only upon the parties to the action, their officers, agents, servants, employees, and attorneys, and upon those persons in active concert or participation with them who receive actual notice of the order by personal service or otherwise. Fed.R.Civ.Proc. 65(d). Despite this seemingly clear command, Plaintiff is correct that under the right circumstances, injunctions may bind successors and assigns. See Golden State Bottling Co. v. NLRB, 414 U.S. 168 , 94 S.Ct. 414 , 38 L.Ed.2d 388 (1973). However, Golden State involved an injunction which issued before the assignment in question, and specifically held that âa bona fide purchaser, acquiring with knowledge that the wrong remains unremedied, ... may be considered in privity with its predecessor for purposes of Rule 65(d).â Id. at 180 , 94 S.Ct. 414 - (emphasis added). This holding is unremarkable; a contrary result allowing a named party to avoid the effects of an injunction merely by transferring assets to a third party would provide an easy method of defying court orders. See Herrlein v. Kanakis, 526 F.2d 252, 255 (7th Cir.1975). The facts of the case at bar demonstrate that successor liability is unavailable. TRW transferred its credit reporting business on or before September 19, 1996. (TRW Genuine Issues ¶ 2.) Plaintiff filed her Complaint on October 21, 1996, more than month later. Therefore, not only had the injunction not yet been issued as of the time of the assignment, but the underlying litigation had not yet even commenced. Thus, there is no chance that TRWâs assignment was an effort to defy a court order. See Herrlein, 526 F.2d at 255 . In essence, Plaintiff asks this Court to issue an injunction binding Experian should she prove that TRW violated the FCRA. Given the lack of notice to Experian at the time it took over TRWâs business of this suitâs pendency (since this suit had not yet been filed), such a process raises grave due process concerns. For example, TRW has little or no motivation to assure that the terms of any injunction ultimately issued are as minimally intrusive as necessary, since TRW itself is not affected by any such injunction. On the other hand, Experian, who would bear the brunt of the injunction under Plaintiffs theory, has no opportunity to participate in this litigation. The Supreme Court was careful to note in Golden State that the successor there was made a party to the proceedings, and as a result had a full opportunity to be heard. See Golden State, 414 U.S. at 180-81 , 94 S.Ct. 414 . If Plaintiff wanted to obtain injunctive relief against Experian, she could have sought to join Experian as a defendant. See Herrl-ein, 526 F.2d at 255 . There is evidence that Plaintiffs counsel were aware almost two years ago that TRW was transferring its credit reporting business to Experian. (McLoon Decl. ¶ 3.) In any event, this Court cannot enjoin Experian as TRWâs successor, because there is no evidence that Experian had any knowledge of this suit at the time it acquired the business from TRW; indeed, this suit had not yet even been filed. And, since there is no justification for any injunction against TRW, 29 which itself is no longer covered by the FCRA, TRWâs Motion for Partial Summary Judgment on this issue is GRANTED. 2. Trans Unionâs Motion Trans Union, which is still in the credit reporting business, necessarily relies on different arguments than TRW in asserting that Plaintiff is not entitled to injunctive relief. Essentially, Trans Union makes two arguments: that Plaintiff has not stated her requested relief in specific enough terms, and that individual plaintiffs are not entitled to *1083 injunctive relief. These will be addressed in turn. a. Specificity of any Injunctive Relief Granted Trans Union argues that Plaintiff has failed to âstate her proposed request for relief in âspecificâ terms, and âreasonable detail,â â citing Federal Rule of Civil Procedure 65(b). (TU Motion at 26.) Rule 65(d) requires that âevery order granting an injunction ... shall be specific in terms; [and] shall describe in reasonable detail ... the act or acts sought to be restrained....â Fed. R.Civ.Proc. 65(d) (emphasis added). Initially, it must be observed that this rule does not state that âoppositions to motions for summary judgement shall be specific in terms.... â Trans Union cites no authority for its implied proposition that Plaintiff has any burden at this stage of the litigation to articulate a proposed injunction. Nor has this Court located any. Rather, Trans Unionâs argument appears to this Court to be premature; should Plaintiff prevail at trial, and should this Court decide that injunctive relief was appropriate, then this Court would have the obligation to draft the appropriate order, considering the suggestions of Plaintiff and the opposition of Trans Union. Any difficulties in drafting such an order are better addressed at that time. The Court declines Trans Unionâs invitation to hold , at this time that no matter what evidence is presented at trial, the Court will be unable to frame an appropriate order. b. Is an Individual Plaintiff Entitled to Injunctive Relief? Trans Union also argues that the âFCRA does not support an individualâs claim for injunctive relief.â (TU Motion at 26.) Initially it must be noted that Plaintiff also seeks injunctive relief under her state law claim. (Compl.lffl 38-40.) Section 17204 permits members of the public acting as private attorney generals to seek injunctive relief on behalf of the public. Cal.Bus. & Prof.Code § 17204; see also Stop. Youth Addiction, 17 Cal.4th at 564 , 71 Cal.Rptr.2d 731 , 950 P.2d 1086 (citing eases). This alone is enough to require Trans Unionâs Motion for Partial Summary Judgment on the issue of injunctive relief to be DENIED. Whether or not the FCRA allows private litigants, as opposed to the Federal Trade Commission, to obtain injunctive relief broader than necessary to vindicate the individual plaintiffâs rights, is a complicated question. Several district courts have held that the absence of any affirmative grant of equitable powers to individuals in the FCRA 30 bars broad âprivate attorney generalâ injunctive relief to individuals. See Ditty v. Checkrite, 973 F.Supp. 1320, 1338 (D.Utah.1997); Mangio v. Equifax, Inc., 887 F.Supp. 283 (S.D.Fla.1995); 31 Kekich v. Travelers Indem. Co., 64 F.R.D. 660 (E.D.Pa.1974). In contrast, at least one case has allowed an individual to obtain such broad injunctive relief. See Greenway v. Information Dynamics, Ltd., 399 F.Supp. 1092 (D.Ariz.1974), aff'd, 524 F.2d 1145 (9th Cir.1975). 32 Further com-' plicating matters, several of these cases were class actions. However, this Court need not resolve this question of whether the FCRA allows an individual plaintiff to function as a private attorney general, because clearly § 17200 does, as described above. Thus, *1084 Plaintiff is entitled to seek such injunctive relief, regardless of whether she can seek it directly under the FCRA. Moreover, even if the FCRA does- not allow injunctive relief on behalf of -the public, this Court finds that it does allow injunctive relief on the plaintiffs own behalf. 33 As of September 12, 1996, Plaintiffs Traps Union report still listed the Dillardâs inquiry. {See TU May Deel.Ex. K at 141.) The Court has not located a more recent copy of. Plaintiffs credit report in the mass of evidence submitted,, and it is unclear whether Trans Unionâs current file on Plaintiff indicates the Dillardâs inquiry. 34 If it does, then Plaintiff may be entitled to an order requiring Trans Union to remove it. For the above reasons, this Court DENIES Trans Unionâs Motion for Partial Summary Judgment on the injunctive relief issue. VI. Conclusion For the foregoing, reasons, the Court hereby orders that: Defendant Trans Unionâs Motion for Summary Judgment is GRANTED in part and DENIED in part as follows:Defendant Trans Unionâs Motion on Plaintiffs improper disclosure (§ 1681e(a)) claim is GRANTED. Defendant Trans' Unionâs Motion on Plaintiffs accuracy (§ 1681e(b)) claim, reinvestigation (§ 1681i(a)) claim, state law (§ 17200) claim, request for punitive damages, and request ' for injunctive relief is DENIED. Defendant TRWâs Motion for Partial Summary Judgment is GRANTED in all respects, including Plaintiffs improper disclosure (§ 1681e(a)) claim, request for punitive damages, and request for injunctive relief. Additionally, Defendant TRWâs Motion for Summary Adjudication that Plaintiff did not incur any economic damages in the form of higher interest expenses relating to TRWâs furnishing her credit report to Chase is likewise GRANTED. â IT IS SO ORDERED. 1 . The Court takes this opportunity to note the uniformly high quality of the legal work performed by all parties on these Motions. 2 . Plaintiffâs objection to the Bayer Affidavit and TRW's objections to the Hendricks Declaration need not be decided, as the Court did not consider this evidence for purposes of this Order. TRWâs objections to the Parker Declaration are addressed below. 3 .As of September 19, 1996, TRW is no longer a consumer reporting agency, having sold its consumer reporting business. (Pl.âs Stmt. Genuine Issues in Opp. to TRWâs Mot. [hereinafter TRW Genuine Issues] ¶ 2.) 4 . Although Prime Cable opened an account in Plaintiffs name, there is a dispute as to whether "creditâ was granted; however, as discussed below, the Court need not resolve this dispute. 5 . The FCRA was extensively amended-in 1996, with an effective date for the amendments of September 1997. Because all of the events in this case took place before that time, the old version of the FCRA is applicable. Accordingly, all statutory references in this Order are to the pre-1996 Amendment version of the FCRA. 6 . Allen was affirmed by the Ninth Circuit in an unpublished disposition. 7 . Plaintiff also fails to explain why two of the Circuits holding that the discovery rule does not apply to the FCRA have nevertheless held that it does apply to the Privacy Act. See Bowyer v. United States Air Force, 875 F.2d 632, 636 (7th Cir.1989); Bergman v. United States, 751 F.2d 314, 316 (10th Cir.1984). Thus, there is no necessary correlation between whether the discovery rule applies to the Privacy Act and whether it applies to the FCRA. 8 . The Court located no contrary authority. 9 . At oral argument Plaintiff noted that § 168 lb(3)(E) concluded with the term "involving the consumerâ not "involving a consumer.â Thus, Plaintiff argued, this section only applies when the subscriber has a legitimate business need for the information about the particular individual for whom the report is going to be provided. However, this argument misses the point â an individual is "involvedâ in a business transaction when a creditor contemplates extending credit to an imposter impersonating that individual. Despite not having chosen to enter a business transaction, that individual has nevertheless become involved by the actions of the imposter. 10 . At oral argument Plaintiff argued that Defendants failed to comply with the final sentence of § 1681e(a), which provides that "no consumer reporting agency may furnish a consumer report to any person if it has reasonable grounds for , believing that the consumer report will not be used for a purpose listed in section 1681b of this title." 28 U.S.C. § 1681e(a). Plaintiff character-ised this sentence as requiring that Defendants could not disclose information if they had reasonable grounds for believing that information about a different person than was standing before the potential creditor was involved. Thus, Plaintiff argued, whenever Defendants disclosed information that they had reason to believe pertained to two individuals, they necessarily made an improper disclosure as to at least one of them. However, this argument, as discussed above, fails to acknowledge that more than one person may be "involvedâ in a particular business transaction; i.e., when the Imposter requested credit by impersonating Plaintiff, both the Imposter and the Plaintiff were involved in the transaction. Accordingly, Defendantsâ disclosure of both of their files was for a permissible purpose as a matter of law. Thus, Plaintiff points to no evidence that Defendants ever had reasonable grounds for believing that information they were about to furnish was not going to be used for a permissible purpose. 11 . Plaintiff argues that Dobson conflicts with the "binding Ninth Circuit case of Guimond [v. Trans Union Credit Information Co., 45 F.3d 1329 (9th Cir.1995), and] the vast weight of authority from other circuits." (See Pl.âs Opp. to TRWâs Motion at_20.) However, Plaintiff fails to acknowledge that Guimond and the other cited authority involve accuracy claims under § 1681e(b), not disclosure claims under § 1681e(a). Thus, there is no conflict. 12 . Presumably, the "Dâ in Kenneth D. Dobson stood for Dennis, although this is unclear. 13 . This Court can take judicial notice of the fact that consumers: use different forms of their names in identifying themselves (nick names, inclusion/exclusion of middle names/initials, maiden names, hyphenated married names, etc.); change addresses; have multiple addresses (residence/business, summer/winter/vacation residences, school/permanent addresses, mailing addresses, etc.); and that typographical errors are made in reports of credit transactions from which consumer reporting agencies obtain information. See Fed.R.Evid. 201(b)(1). Moreover, there is evidence of such facts in the record. (See O'Neil Supp.DecI.Ex. A (Romanowski Decl.) ¶ 4.) 14 .Plaintiff argues that attaching excessive weight to the social security number is unreasonable, because there are only one billion possible *1071 social security numbers (since it is nine digits long); with approximately 250 million people in the United States, an imposter would have a one in four chance of guessing someone elseâs actual social security number. (See Pl.âs Opp to TRWâs Motion at 20 n. 20.) This argument is frivolous, as nobody suggests using only a social security number as the identifying information enabling disclosure. While an imposter has a one in four chance of guessing someoneâs social security number, they have essentially no chance at all of guessing both their social security number and their name. 15 . Plaintiffâs Parker Declarations, by her computer expert, do not alter this analysis. Parkerâs testimony falls into several categories. First, Parker opines that "based upon a plain reading of 15 U.S.C: § 1681e(a), it is my opinion that Trans Union violated the mandate set forth in the first sentence of 15 U.S.C. i 1681e(a) in connection with Adelaide Andrews, claims....â (TU Parker Deck ¶ 16.) (There is a similar quote regarding TRW in the TRW Parker Deck; TRW objects to this Parker Declaration on a variety of grounds.) This opinion and several others like it are inadmissible because Parker lacks foundation to render legal conclusions; moreover, Defendantsâ liability does not rest on a computer expert's "plain readingâ of a federal statute. Rather, it is the duty of this Court to interpret the statute, in light of relevant authority, to discern its import. As described above, this Court finds as a matter of law that the disclosure of Plaintiffâs file under the circumstances of this case was neither for an impermissible purpose, nor the result of unreasonable procedures. Either one of these findings is alone sufficient to support summary judgment. Another category of Parkerâs testimony consists of his opinions that Defendantsâ computers and procedures were outmoded and better alternatives were available. (See, e.g., TRW Parker Deck ¶ 14 .) However, this testimony is irrelevant; to the extent it goes to Plaintiff's accuracy claims, where it may otherwise be relevant, TRW did not move on this claim, and Trans Union's Motion on this claim is denied, as explained below. To the extent that it goes to the Disclosure claims, the Court has held that the disclosures in question were for a permissible purpose and were reasonable as a matter of law. The expert testimony of a computer expert is not relevant to either of these determinations. The other category of Parker's testimony contained within his declarations is factual information about Defendants' operations and the alternatives available. Given the Court's analysis, this factual information is irrelevant. 16 . Since Plaintiff is opposing separate Motions by each Defendant, she has filed separate Oppositions as well as supporting declarations for each Opposition. Plaintiff's Oppositions will be cited as "TRW Opp." for Plaintiff's Opposition to TRWâs Motion, and "TU Opp.â for her Opposition to Trans Unionâs Motion. Similarly, the two "Mayâ Declarations (one for each Opposition) will be cited as the âTRW May Decl.â and the "TU May Decl.â 17 . More accurately, Plaintiff has failed to point out to this Court any evidence in the record that the Capitol One account was not hers. Given that the parties have submitted several thousand pages of evidence, the Court has not, and need not, searched the entire record for evidence of this fact. See Nilsson, Robbins, et al. v. Louisiana Hydrolec, 854 F.2d 1538 , 1545 (9th Cir.1988) (district court need not search through a voluminous record to locate and identify facts helping non-moving party avoid summary judgment). 18 . In addition to listing actual credit accounts on a credit report, credit reports also list âinquiriesâ which indicate all the entities which have received a copy of the report in question in the past. For example, Trans Union listed Plaintiff's credit accounts under.the heading "the following accounts are reported with no adverse information.â (See TU May Decl.Ex. K at 137.) Trans Union listed the inquiries under the heading "the following companies have received your credit report. Their inquiries remain on your credit report for two years. (Note: 'consum disciâ refers to Trans Union consumer relations and are - not viewed by creditors.â (Id. at 140.) Included among the inquiries listed on Plaintiffâs September 12, 1996 Trans Union report was the Dillard's inquiry. (Id. at 141.) 19 . This claim is intertwined to some extent with Plaintiffâs reinvestigation claim under § 1681i(a), which will be discussed below in section V.C. 20 . This is especially true since some creditors view the number and nature of inquiries present on a credit report to be a relevant factor in evaluating credit applications. (See TU May Decl.Ex. N. (Beavert Depo.) at 78:25-79:16.) It is interesting to note that when Trans Unionâs Director of Consumer Relations and Fraud Victim Assistance, Diane Terry, was herself the victim of identity fraud, she had the inquiries removed from her credit file (although at other consumer reporting agencies, not Trans Union). (TU May Decl.Ex. Q (Terry Depo.) at 55-59.) 21 . That Trans Union reported the Dillard's inquiry to its subscribers, not merely to Plaintiff herself, is shown by the wording on the report. See supra note 18 ("inquiries remain on your credit report for two yearsâ). 22 . Moreover, it is apparently undisputed that Trans Union contacted Dillard's, determined that the Dillardâs account was fraudulently obtained and did not belong to Plaintiff, and suppressed the Dillardâs account from Plaintiff's credit reports, all within less than three weeks of Plaintiff first informing Trans Union of the problem. (See TU Genuine Issues ¶¶ 39, 48-52.) 23 . This inquiry was described above in note 18. 24 . Under Plaintiffs theory, had Chase completely mangled the report it received from TRW, and falsely indicated that accounts which actually belonged to Plaintiff and were reported by TRW as current were, not current, TRW would be liable. This clearly makes no sense. 25 . Another problem with Plaintiffâs claim for economic damages arising out of the Chase report is that she was never denied the Home Savings loan, because she never applied for it. Plaintiff argues that the reason she never applied was that she was dissuaded from applying based on the mistakes in the Chase report. Under the right circumstances, this argument would have merit; there is no requirement in the FCRA that a consumer actually be deniĂ©d credit to have a â ' claim for damages. However, in this case, Plain- â tiff states that it was "her understanding that the loan, could not be approved without clearing up [the Dillard's delinquency.]" (TRW Opp. at 28:23-24 (emphasis added).) Based on this, Plaintiff obtained a higher priced loan from Merrill Lynch. Beavert, the Home Savings Loan person, testified that not only would he not have discouraged Plaintiff from applying for the Home Savings loan, it was his opinion that had she applied, she would have received the loan. (Lus-sier Decl.Ex. P (Beaverton Depo.) at 41:13-42:24.) It is true that Beaverton did not have final decision making authority to approve loans. (TRW May Decl.Ex. 6 at 9:24-10:2.) Nevertheless, as the Home Savings Loan Consultant, Bea-verton has foundation to offer an opinion on the likelihood of a loan being approved. More importantly, it is undisputed that TRW deleted all references to the fraudulent accounts from Plaintiff's file within 30 days of being told of the problem. (See PI.'s Compl. ,1117.) This is why Plaintiff's reinvestigation claim is asserted only against Trans Union, and not TRW. And as discussed above, even Trans Union had deleted the Dillardâs account, leaving only the inquiry, within three weeks of Plaintiff's Home Savings visit. Thus, within a month or less, Plaintiff had "resolvedâ the Dillard's matter. Yet Plaintiff never applied for the Home Savings Loan, choosing instead to apply for the allegedly higher-priced Merrill Lynch loan. Consequently, Plaintiff has not met her burden of showing a genuine issue of material fact that TRW caused her any economic damages as a result of the Chase report. See Ladner v. Equifax Credit Information Servs., 828 F.Supp. 427, 432 (S.D.Miss.1993) (granting summary judgment, finding no economic damages; the plaintiff had failed to apply for a loan after being told that the. (erroneous) information on her report would cause her application to he denied; the plaintiff offered no explanation why she did not apply for the loan after resolving the problems in her report). 26 .A third argument, that Plaintiffs § 1681e(a) âdisclosure" claim supports punitive damages needs not be considered in light of this Courtâs determination that TRWâs disclosures did not violate! 1681e(a). 27 . Plaintiff provides Experianâs "product catalog" from its Internet site, which details various products/services available. (See TRW May Decl. Ex. 10.) 28 . Plaintiff presents deposition testimony by Helen McMillan, a "subteam leader of the database *1081 architect effortâ at TRW, stating that it was not a "normal operation to have excess [computer] capĂĄcity in the data centerâ during the pertinent years, and that she was not aware of any time when TRW's Legacy system was in place that there was substantial excess capacity in the computer system. (TRW May Decl.Ex. U. (McMillan Depo.) at 135.) 29 . Norman-Bloodsaw v. Lawrence Berkeley Lab., 135 F.3d 1260 (9th Cir.1998) is not to the contrary. In that case, the defendants had merely voluntarily ceased their conduct; the Ninth Circuit noted that the defendants offered no reason why they might not return to their unlawful conduct in the future. Id. at 1274. Moreover, in that case injunctive relief might have been necessary to remedy the effects on the plaintiffs of the unlawful conduct of defendants. Id. at 1275. In the case at bar, in contrast, it is undisputed that TRW fully repaired Plaintiff's credit file, deleting all reference to the Imposterâs activities. Thus, this is not a case where a court order might be appropriate to order changes made to Plaintiff's file (at least as against TRW). 30 . Compare 15 U.S.C. §§ 1681n, 1681o (creating liability for willful and negligent noncompliance, including damages, attorneyâs fees, and for willful noncompliance, punitive damages) with 15 U.S.C. § 1681s (giving equitable enforcement powers to the FTC). 31 . Mangio went further than the other two cases. Ditty , and Kekich , holding that the plaintiff in Mangio , suing over information in his credit report which actually pertained to another individual, could not obtain injunctive relief requiring the consumer reporting agency to remove the inaccurate information from his own file. Man-gio, 887 F.Supp. at 284 . The other two cases involved plaintiffs seeking broad injunctive relief affecting the public, not merely their own interests. See Ditty, 973 F.Supp. at 1338 ; Kekich, 64 F.R.D. at 667 . 32 .The Ninth Circuit did not discuss the availability of broad injunctive relief to private litigants, but merely âadopt[ed] the careful reasoning of Judge Copple." Greenway, 524 F.2d at 1146 . Likewise, the district court never discussed whether, and to what extent, injunctive relief was a remedy provided for by the FCRA. 33 . Thus, this Court disagrees with Mangio, 887 F.Supp. at 284 , which held that the plaintiff in that case could not even obtain injunctive relief requiring the consumer reporting agency to remove the inaccurate information from his own file. This result, based on cases interpreting the Fair Debt Collection practices Act (âFDCPA"), makes little sense. Moreover, it fails to recognize differences between the FDCPA and the FCRA, and it fails to consider the purpose of the FCRA. See Guimond, 45 F.3d at 1333 (the FCRA was crafted to protect consumers from the transmission of inaccurate information about them and to establish credit reporting practices utilizing accurate, â relevant, and current ÂĄinformation; to accomplish these goals the FCRA should be liberally interpreted). Additionally, Mangio ignores Supreme Court precedent. See Califano v. Yamasaki, 442 U.S. 682, 705 , 99 S.Ct. 2545 , 61 L.Ed.2d 176 (1979) ("absent the clearest command to the contrary-' from Congress, federal courts retain their equitable power to issue injunctions in suits over which they have jurisdictionâ). The FCRA contains no "clear commandâ that injunctive relief is unavailable; consequently, it is available. Whether or not it is available on behalf of the public at large, however, is a question of standing that the Court need not resolve, as discussed above. 34 . Although the credit report states that inquiries remain on the report for two years, which suggests that the Dillard's inquiry is long gone, the Court has found no evidence that the Dillardâs inquiry is in fact no longer listed. Case Information
- Court
- C.D. Cal.
- Decision Date
- May 27, 1998
- Status
- Precedential