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ORDER VANESSA D. GILMORE, District Judge. Pending before the Court is Defendant GC Services, LPâs Motion for Partial Summary Judgment on Plaintiffs DTPA and TDCPA claims, incorrectly styled as Defendant GC Services, LPâs Partial Motion for Summary Judgment. (Instrument No. 17). I. A. Plaintiff Naomi Cushman (âPlaintiffâ or âCushmanâ) brings suit for damages against Defendant GC Services, LP (âDefendantâ or âGC Servicesâ) for debt collection actions allegedly taken in violation of the Fair Debt Collection Practices Act, 15 U.S.C. § 1692 (âFDCPAâ), the Texas Debt Collection Practices Act, Chapter 392 (âTDCPAâ), and the Texas Business and Commerce Code, Subchapter E, Chapter 17 (âDTPAâ). (Instrument No. 1, at 1). Plaintiff seeks statutory damages and a declaratory judgment for violations of the FDCPA. {Id., at 7). She seeks a declaratory judgment under the TDCPA, as well as all actual damages, exemplary damages, mental anguish damages, and discretionary additional damages as recovery for Defendantâs conduct. {Id.). B. The facts of this case stem from a debt Cushman owed on her American Express credit card and GC Servicesâs attempt to collect the debt. Plaintiff first remembers being contacted by American Express sometime in the spring of 2007 after she fell behind on her payments. (Instrument No. 17, Exhibit A, at 48). She subsequently resumed payments but then fell behind again in approximately March of 2008. {Id., at 49). In March 2008, Plaintiff began receiving calls from Defendant GC Services regarding the debt on her American Express account. {Id., at 54). She received both letters through the mail as well as voice mail messages left on her cell phone. {Id.). *836 Plaintiff never answered calls from Defendant directly. Instead, she called Defendant back after receiving voice mails. (Id., at 68). Plaintiff only spoke to Defendantâs employees on two occasions, March 31st and May 6th. (Id., at 132). She also received calls between those two dates, but she cannot remember the frequency of the calls. (Id.). Plaintiff has no memory of Defendantâs representatives ever using foul language or curse words. (Id., at 154). On March 31, 2008, Plaintiff called GC Services from her cell phone while sitting in her car in the Chick-Fil-A parking lot during her lunch break. (Id., at 69). She spoke with a Ms. Dunn, an employee of GC Services, concerning her account. (Id., at 55). Plaintiff felt that the conversation with Ms. Dunn was âway out of line.â (Id., at 57). Plaintiff described Ms. Dunn as âaggressive, belligerentâ and unwilling to set up a payment arrangement. (Id.). According to Plaintiff, Ms. Dunn âsaid the only option was payment in full, which, of course, was impossible at the time.â (Id., at 71). Plaintiff further alleges that Ms. Dunn was angry and told her âYou think you know the law. You donât. Weâll see.â (Id., at 72). This left Plaintiff feeling âlike there was a henchman behind me about to break my knees.â (Id.). Plaintiff contends that she was threatened; Ms. Dunn purportedly stated that Defendant would attempt to garnish Plaintiffs wages and contact her employer and family members to get the money. (Id., at 73). Plaintiff âremember[s] her saying that â talking about, the options are wage garnishment, potentially jail, blah, blah, blah, blahâ (Id., at 76-77). Plaintiff also claims that Defendant contacted her employer directly. In the spring of 2007, Cushman received a call from a collections agency, which she believes was GC Services, at the branch office where she was employed as a contract worker. (Id., at 83). Because she was on a temporary assignment at the branch office, Plaintiff claims that â[tjhere is no way that there is any record that they could have found, any public record, that would have associated me with that branch office phone number.â (Id., at 80). Plaintiff does not have any documentation evidencing that GC Services in fact contacted another office to find out where Plaintiff was assigned. (Id., at 81). Plaintiff is not aware of any of her family members being contacted concerning her debt. (Id., at 100). However, after the phone call with Ms. Dunn, Plaintiff alerted her mother, who is in a nursing home, to the possibility that a company might call asking for her whereabouts. (Id., at 101). Plaintiff also alerted her fiance and a woman who was living with her at the time about the problems and potential calls from GC Services. (Id., at 101). After the call on March 31, 2008, Plaintiff next spoke with one of Defendantâs employees on May 6, 2008. (Id., at 125). She had received voice mails from a man named Mr. Lewis and, believing that she would have a better chance of working out a payment plan with a different representative, Plaintiff called GC Services and asked to speak to Mr. Lewis. (Id.). She made the call from her car at 6:46 pm in a Whole Foods parking lot. (Id., at 126-127). After being told by the representative who answered the phone that Mr. Lewis was not in, she discussed her account with another man, whose name Cushman cannot recall. (Id., at 127). She recalls the call being âmuch more civilâ and that they had actually worked out a payment agreement. (Id., at 129). However, towards the end of the call, Plaintiff requested that GC Services stop contacting her now that she had agreed to a payment plan. At that point, the man told *837 her that it was not possible to end the calls because they were required to contact her on a weekly basis. (Id.). Plaintiff then offered to contact them in writing to request the calls cease, but the man replied âwe may or may not receive your letter.â (Id.). According to Plaintiff, she then stated that she would contact American Express directly to make her request, but the man told her âyou canâtâ and â[t]hey wonât speak with you [because i]tâs our debt now.â (Id., at 130). Plaintiff also alleges that the man again mentioned the possibility of wage garnishment after stating that her letter might not be received. (Id., at 150). Plaintiff does not report missing work in connection with Defendantâs debt collection activities. (Id., at 206). After the last telephone conversation in May 2008, Plaintiff is unaware of Defendant contacting any of her family members, friends, or employers or attempting to garnish her wages. (Id., at 232). Plaintiff does allege that she lost sleep for about half the nights between March 31st and May 6th. (Id., at 236). Additionally, Plaintiff contracted shingles in August 2008 and requires ongoing treatment. (Id., at 259). Plaintiff claims that Defendant is thirty to forty percent responsible for her condition. (Id., at 280). In addition to the phone calls, Cushman also received letters from GC Services. The letters contained language directing her to call GC Serviceâs General Manager, Mr. Bernhagen, regarding the handling of the account. (Instrument No. 19, Exhibit D). Plaintiff never contacted Mr. Bernhagen or GC Services concerning their method of handling the account. (Instrument No. 17, Exhibit A, at 176). Sometime around August of 2008, Plaintiff was contacted by Mr. Earle Britton, an attorney with the Korn Law Firm, after her account was sent to that firm for collection. (Id., at 193-195). Plaintiff set up a payment plan and paid off the debt within approximately thirty days. (Id., at 195). C. Plaintiff brought suit against Defendant on July 16, 2008, seeking damages for debt collection actions allegedly taken in violation of the Fair Debt Collection Practices Act, 15 U.S.C. § 1692 (âFDCPAâ), the Texas Debt Collection Practices Act, Chapter 392 (âTDCPAâ), and the Texas Business and Commerce Code, Subchapter E, § 17, commonly known as the Texas Deceptive Trade Practices and Plaintiff Protection Act (âDTPAâ). (Instrument No. 1, at 1). As to her FDCPA claim, Plaintiff alleges that Defendant, in attempts to collect the debt, threatened to take actions that are in violation of § 1692(e)(5), used profane language in violation of § 1692(d)(2), contacted third parties regarding the debt in violation of § 1692(B), and attempted to contact Cushman at inconvenient times in violation of § 1692(C). (Instrument No. 15, at 3-4). In support of her TDCPA claim, Plaintiff contends that Defendant used false or deceptive means and abusive language to collect the debt, in violation of Tex. Fin. Code §§ 392.304(19) and 392.302(1). (Id., at 4). Finally, regarding her DTPA claim, Plaintiff claims that Defendant violated § 17.41 by making material representations which it knew or should have known to be false. (Id., at 6). On July 22, 2008, Defendant filed an answer to Plaintiffs original complaint and raised the affirmative defense of failure to state a claim. (Instrument No. 4). Defendant argued that its actions did not rise to the level of reckless, willful, wanton, intentional, knowing or malicious, and therefore Defendant lacked the requisite intent. (Id., at 5). Defendant also argued that Plaintiff could have mitigated her damages and thus that any award she may receive *838 should be reduced by that amount. (Id.) Defendant also filed an offer of judgment on July 22, 2008, offering to settle Plaim tiffs claim for $1,750.00. (Instrument No. 5, at 1). On January 15, 2009, Plaintiff filed a motion to amend the complaint based on evidence obtained through discovery. (Instrument No. 13). Defendant did not oppose the amendment (Id., Exhibit A). The Court granted Plaintiffs motion and Plaintiff filed her first amended complaint on February 24, 2009. (Instrument No. 15). In the amended complaint, Plaintiff reiterated the original allegations that Defendant violated the FDCPA, TDCPA and DTPA, but also asserted that Defendant committed another act â contacting third parties regarding the debt after having already located and communicated with Plaintiff â in violation of all three of the statutes. (Id., at 3). On March 10, 2009, Defendant filed an answer to Plaintiffs amended complaint and denied all of Plaintiffs allegations and Plaintiffs standing to bring suit. (Instrument No. 16). On April 1, 2009, Defendant filed a motion for partial summary judgment on Plaintiffs DTPA and TDCPA claims. (Instrument No. 17). Defendant argues that Plaintiff lacks standing under both the DTPA and TDCPA and that Defendant is entitled to judgment as a matter of law. (Id., at 1). Defendant filed a memorandum in support of its motion for partial summary judgment further outlining its arguments. (Instrument No. 17). Defendant first argues that Plaintiff lacks standing under the DTPA because she does not qualify as a âconsumerâ and âconsumer status is an essential element of a DTPA cause of action.â (Id., at 3). Defendant posits that consumer status is a question of law for the Court to decide, but contends that two requirements must be met to qualify as a âconsumerâ under the DTPA: (1) the person must seek to acquire goods or services by purchase or lease and (2) the goods or services purchased or leased must form the basis of the complaint. (Id.). Defendant cites both the DTPA and several Texas Supreme Court decisions in support of this argument. (Id.). Defendant argues that Plaintiff does not meet the two requirements because the extension of credit is not considered a âgoodâ or âserviceâ and therefore Plaintiffs suit is not based on any goods or services that she acquired from Defendant. (Id., at 5). As to its second argument that Plaintiff lacks standing under the TDCPA, Defendant asserts that a Texas corporation cannot be held liable under the TDCPA for collection actions taken outside of Texas. (Id., at 6). Defendant points to the fact that Plaintiff is not and never was a Texas resident and that none of the contested telephone calls were made from or to Texas. (Id., at 9). Defendant argues that the Texas Finance Code is only intended to regulate collection activity within Texas. (Id.). Defendant avers that to hold it liable for collection actions taken outside of Texas would violate due process. (Id., at 8). On April 21, 2009, Plaintiff filed a response to Defendantâs motion for partial summary judgment. (Instrument No. 19). Plaintiff first addressed her TDCPA claim. In support of her argument that she has standing to sue, Plaintiff points to factsâ letters generated in Defendantâs Houston office, relevant phone calls, and a âskip tracingâ process performed out of the Houston office- â -in support of a finding that Defendantâs actions occurred in Texas. (Id., at 2-6). Plaintiff argues that the TDCPA provides a private right of action for any person, not just a debtor, who has suffered violations under the TDCPA. (Id., at 6). *839 Second, Plaintiff asserts that she has standing under the DTPA pursuant to a âtie inâ provision included in the TDCPA, Tex. Fin.Code Ann. § 392.404(a). (Id., at 8). According to Plaintiff, âconsumerâ status is required for standing to bring a DTPA claim only where the terms of the relevant DTPA subsection, as incorporated into the TDCPA, specifically require it. (Id., at 13). In support of her interpretation of the âtie inâ provision, Plaintiff cites to two Texas Supreme Court decisionsâ Crown Life Ins. Co. v. Casteel, 22 S.W.3d 378 (Tex.2000) and Aetna Cas. and Sur. Co. v. Marshall, 724 S.W.2d 770 (Tex.1987)âwhere the court held that âconsumer status is not specifically required to bring a DTPA-based cause of action under the Texas Insurance Code.â (Id., at 12-14). Although Crown Life and Aetna Cas. and Sur. Co. addressed DTPA claims brought under a different Texas statute, Plaintiff contends that the decisions support the proposition that âclaimantsâ under âanother lawâ need not fit the statutory definition of a âconsumerâ to bring a claim under the DTPA. (Id., at 10). Instead, Plaintiff argues, âconsumerâ status is required only where the terms of a subsection of the DTPA specifically require it. (Id., at 13). Plaintiff also argues that, because consumers typically do not have a past relationship with third-party debt collectors, a party demonstrating a TDCPA violation will not necessarily qualify as a âconsumerâ under the DTPA. (Id., at 10). Plaintiff posits that interpreting the TDCPA to only allow suits under the DTPA where persons qualify as âconsumersâ would severely constrict the TDCPA and render the tie-in provision void. (Id., at 8-9). On May 1, 2009, Defendant filed a reply and a memorandum in support of Defendantâs reply to Plaintiffs response to Defendantâs motion for partial summary judgment. (Instrument No. 20). Defendant argues that all relevant GC Services actions were taken in Missouri not Texas, although GC Services first created an electronic file on Plaintiffs account in the Houston office, which was later forwarded to Missouri. (Id., at 3). Defendant also contends that the letters Plaintiff received from GC Servicesâs Texas office are not the conduct she is suing over. (Id., at 4). In sum, Defendant claims that Plaintiffs contacts with the Texas office are âirrelevantâ and cannot serve as the basis for her TDCPA suit. (Id., at 5). Defendant urges the Court to find that Plaintiff does not have standing to bring a TDCPA suit against GC Services in Texas because Plaintiff had no contact with Defendant in Texas. (Id., at 10). Further, Defendant argues that Plaintiffs reliance on the two Texas Supreme Court cases is misplaced. (Id.). Defendant contends that both cases involved the incorporation of a purported DTPA violation into the Texas Insurance Code, and not whether a claim asserted under the DTPA pursuant to a âtie-inâ provision exempts the claimant from the âconsumerâ standing requirement. (Id.). Defendant stands by its position that, under Texas law, the DTPA protects consumers and therefore â âconsumer statusâ is an essential element of a DTPA cause of action.â (Id., at 7). According to Defendant, Plaintiff lacks âconsumerâ status and does not have standing to sue. (Id.). II. A. Summary judgment is appropriate if no genuine issue of material fact exists and the moving party is entitled to judgment as a matter of law. Fed.R.Civ.P. 56. A fact is âmaterialâ if its resolution in favor of one party might affect the outcome of the suit under governing law. See Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 , 106 S.Ct. 2505 , 91 L.Ed.2d 202 *840 (1986); see also U.S. v. Arron, 954 F.2d 249, 251 (5th Cir.1992). An issue is âgenuineâ if the evidence is sufficient for a reasonable jury to return a verdict in favor of the nonmoving party. See Anderson, 477 U.S. at 248 , 106 S.Ct. 2505 . If the evidence rebutting the motion for summary judgment is only colorable or is not significantly probative, summary judgment should be granted. See Id. at 2511; see also Thomas v. Barton Lodge, Ltd., 174 F.3d 636 , 644 (5th Cir.1999). The summary judgment procedure, therefore, enables a party âwho believes there is no genuine issue as to a specific fact essential to the other sideâs case to demand at least one sworn averment of that [specific] fact before the lengthy process continues.â Lujan v. Natâl Wildlife Fedân, 497 U.S. 871, 886-88 , 110 S.Ct. 3177 , 111 L.Ed.2d 695 (1990). Under Rule 56(c), the moving party bears the initial burden of informing the district court of the basis for its belief that there is an absence of a genuine issue for trial and of identifying those portions of the record that demonstrate such absence. See Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 586-87 , 106 S.Ct. 1348 , 89 L.Ed.2d 538 (1986); see also Burge v. Parish of St. Tammany, 187 F.3d 452, 464 (5th Cir.1999). Where the moving party has met its Rule 56(c) burden, the nonmovant âmust do more than simply show that there is some metaphysical doubt as to the material facts.... [T]he nonmoving party must come forward âwith specific facts showing that there is a genuine issue for trial.â â Matsushita, 475 U.S. at 586-87 , 106 S.Ct. 1348 (quoting Fed.R.Civ.P. 56(e)) (emphasis in original); see also Celotex Corp. v. Catrett, 477 U.S. 317, 322 , 106 S.Ct. 2548 , 91 L.Ed.2d 265 (1986); see Engstrom v. First Natâl Bank, 47 F.3d 1459, 1462 (5th Cir.1995). To sustain the burden, the non-moving party must produce evidence admissible at trial. See Anderson, 477 U.S. at 242 , 106 S.Ct. 2505 ; see also Thomas v. Price, 975 F.2d 231, 235 (5th Cir.1992) (stating that â[t]o avoid a summary judgment, the nonmoving party must adduce admissible evidence which creates a fact issueâ). The Court reviews the facts in the light most favorable to the nonmovant and draws all reasonable inferences in favor of the nonmovant. See Brown v. Bunge Corp., 207 F.3d 776, 781 (5th Cir.2000). âThe mere existence of a scintilla of evidence in support of the plaintiffs position will be insufficient; there must be evidence on which the jury could reasonably find for the plaintiff.â Anderson, 477 U.S. at 252 , 106 S.Ct. 2505 . B. Plaintiff claims that GC Services violated the Texas Debt Collection Practices Act (âTDCPAâ) by using false or deceptive means to collect the debt, by threatening to contact Cushmanâs employer in violation of Tex. Fin.Code § 392.304(19), and by using language intended to abuse the Plaintiff in violation of Tex. Fin.Code § 392.302(1). (Instrument No. 19, at 4). Plaintiff alleges that Defendantâs actions resulted in substantial disruption of her daily routine, thereby inflicting emotional and/or mental anguish damages and, further, resulted in an invasion of Cushmanâs privacy. (Id., at 5). The TDCPA provides a state law remedy for wrongful debt collection actions. Prophet v. Myers, No. H-08-0492, 2009 WL 1437799 , at *5 (S.D.Tex. May 21, 2009). The TDCPA protects âconsumers,â defined as âan individual who has consumer debt.â Tex. Fin.Code Ann. § 392.001(1) (2009). âConsumer debtâ is an obligation âprimarily for personal, family, or household purposes and arising from a transaction.â Id. at § 392.001(2). A âdebt collec *841 torâ is âa person who directly or indirectly engages in debt collection and includes a person who sells ... forms represented to be a collection, device, or scheme intended to be used to collect consumer debts.â Id. at § 392.001(6). âDebt collectionâ is the âaction, conduct, or practice in collecting, or in soliciting for collection, consumer debts that are due or alleged to be due a creditor.â Id. at § 392.001(5). Finally, a âthird-party debt collectorâ refers to a âdebt collector, as defined by 15 U.S.C. § 1692a(6), but does not include an attorney collecting a debt as an attorney.â Id. at 392.001(7). Here, Defendant concedes that GC Services âmay fall within the definition of âdebt collectorâ under 15 U.S.C. § 1692a(6).â (Instrument No. 4, at 2). Defendant also admits that âunder certain circumstances ... it may attempt to collect a âdebtâ as defined by ... Texas Finance Code § 392.001(2).â (Id.). However, Defendant asserts that Plaintiff lacks standing to bring suit under the TDCPA because Cushman is not and never was a Texas resident. (Instrument No. 17, at 9). Defendant argues that the Texas Finance Code was intended to regulate collection activity only within Texas and avers that âallowing a plaintiff to hold a defendant liable under the Texas Finance Code for collection activities that occurred entirely outside the state of Texas is tantamount to a violation of the United States Constitution.â (Id.). Defendant fails to recognize that Texas residency is not required to qualify as a âconsumerâ under the TDCPA; in fact, having âa consumer debtâ is the only prerequisite to âconsumerâ status. Tex. Fin.Code § 392.001(1). Further, the remedies the TDCPA affords are not limited to the actual parties to a consumer transaction. See Campbell v. Beneficial Fin. Co. of Dallas, 616 S.W.2d 373, 375 (Tex. App.-Texarkana 1981) (âAny person against whom the prohibited acts are committed may maintain an action for actual damages sustained as a result of those violations.â); see also Monroe v. Frank, 936 S.W.2d 654, 660 (Tex.App.-Dallas 1996) (holding that a debtor who obtained a bail bond to secure the release of a family friend from jail was covered under the TDCPA). Given that the TDCPA allows even non-parties to a transaction to bring suit over the transaction, it is illogical that Plaintiff, a direct victim of the alleged debt collection practices violation, would lack standing to bring suit. Defendantâs claim that âPlaintiff had no contact with Texas and none of the purported conduct took place in Texasâ is simply not true. (Instrument No. 17, at 8). Defendant GC Services is a Texas corporation. (Instrument No. 17, at 6). GC Services first opened Plaintiffs account in the Houston office. (Id., Exhibit 2, at 100-101). Letters sent to Plaintiff were generated in Defendantâs Houston office. (Id., at 108, 200-201). Plaintiff also has evidence that âDefendant initiated a âskip tracingâ processâ from the Houston office. (Instrument No. 19, at 7). Although Defendant claims that Plaintiff is not suing over the âskip tracingâ process, these facts demonstrate that Defendant initiated action on Plaintiffs account and continued to coordinate actions regarding her account from GC Servicesâs âHouston General Office.â Simply because Defendant later had calls placed to Plaintiff from its call center in St. Louis, Missouri does not absolve Defendant of all liability in Texas. See also Stinson v. GC Services, No. H-08-1244, 2008 WL 2328210 , at *2 (S.D.Tex. June 4, 2008) (denying defendantâs motion to dismiss where a Tennessee resident brought TDCPA, DTP A, and FDCPA claims against GC Services in Texas). *842 In sum, Defendant has presented no evidence that Plaintiff does not have standing to bring a claim pursuant to the TDCPA. Defendant created Plaintiffs account and initiated debt collection activity in Texas. Letters sent in furtherance of Defendantâs debt collection activities were generated in Defendantâs Houston office. The mere fact that Plaintiff is not a Texas resident is not sufficient reason to deny her standing to bring her claim under the TDCPA. The TDCPA, as written, is broad-sweeping and consumer friendly. The TDCPA has been held to protect âany person against whom the prohibited acts are committed,â and it surely protects Plaintiff, a consumer, from debt collection practices initiated and carried out by Defendant, a Texas corporation, in its Texas office. Ford v. City State Bank of Palacios, 44 S.W.3d 121 (Tex.App.-Corpus Christi 2001). Therefore, Defendantâs Motion for Partial Summary Judgment is DENIED with respect to Plaintiffs TDCPA claim C. Plaintiff claims that GC Services violated the Texas Deceptive Trade Practices (âDTPAâ) by making numerous material misrepresentations, which Defendant knew or should have known were false, with malicious, willful, wanton and reckless disregard for Plaintiffs rights. (Instrument No. 19, at 6). Plaintiff alleges that Defendantâs material misrepresentations constitute a violation of the DTPA pursuant to Tex. Bus. & Com Code, Subchapter E, § 17. The Texas Deceptive Trade Practices Act âgrants consumers a cause of action for false, misleading, or deceptive acts or practices.â Amstadt v. U.S. Brass Corp., 919 S.W.2d 644, 649 (Tex.1996); see also Tex. Bus. & Com Code Ann. § 17.50(a)(1) (2009). The elements of a DTPA cause of action are: (1) the plaintiff is a consumer; (2) the defendant committed acts âin connection with the purchase or lease of any goods or servicesâ; (3) the defendantâs acts were false, misleading or deceptive; and (4) the acts were a producing cause of plaintiffs injuries. Amstadt, 919 S.W.2d at 649 ; see also Washington v. U.S. HUD, 953 F.Supp. 762, 777 (N.D.Tex.1996). At issue here is whether Cushman qualifies as a âconsumerâ under the DTPA. Defendant claims that she does not meet the statutory definition of âconsumerâ and therefore does not have standing to bring her DTPA claim. (Instrument No. 17, at 4-5). 1. The DTPA was enacted to âprotect consumers against false, misleading, and deceptive business practices, unconscionable actions, and breaches of warranty,â and Plaintiffs standing to bring suit on her DTPA claim hinges on whether she qualifies as a âconsumerâ under the DTPA. Amstadt, 919 S.W.2d at 649 (emphasis added); see Tex. Bus. & Com Code § 17.44; see also Melody Home Mfg. Co. v. Barnes, 741 S.W.2d 349, 351 (Tex.1987) (finding that consumer status is an essential element of a DTPA cause of action). The DTPAâs definition of âconsumerâ is different from that found in the TDCPA, and the fact that Cushman is a âconsumerâ under the TDCPA is irrelevant in the determination of whether she qualifies as a âconsumerâ under the DTPA. The Texas Supreme Court has ârecognized at least two requirements that must be established for a person to qualify as a consumer under the DTPA.â Sherman Simon Enter., Inc. v. Lorac Serv. Corp., 724 S.W.2d 13, 15 (Tex.1987). To establish DTPA âconsumerâ status: â(1) a person must have sought or acquired, goods or services, by purchase or lease; and (2) the goods or services, purchased or leased, must form the basis of the complaint.â Burleson *843 State Bank v. Plunkett, 27 S.W.3d 605, 614 (Tex.App.-Waco 2000); see also Tex. Bus. & Com. Code § 17.45(4). To qualify as a âconsumerâ for purposes of the DTPA, Plaintiff must first show that she sought or acquired goods or services by purchase or lease. See Sherman Simon Enter., 724 S.W.2d at 15 ; see also Tex. Bus. & Com Code § 17.45(4). In Riverside Natâl Bank v. Lewis, 603 S.W.2d 169 (Tex.1980), the Texas Supreme Court had to decide whether a claimant who âsought only to borrow moneyâ qualified as a âconsumerâ under the DTPA. Id. at 173 . The Texas Supreme Court held that âmoney is not ... a âgoodâ â and âthe DTPAâs use of the word âservicesâ d[oes] not include the extension of credit, or the borrowing of money.â Id. at 174-175 . In holding that a person who acquires a line of credit does not âseek or acquire goods,â the Supreme Court of Texas first examined the statutory definition of âgoods.â The DTPA defines âgoodsâ as âtangible chattels bought for use.â Tex. Bus. & Com.Code § 17.45(1). Because the DTPA is part of the Texas Business and Commerce Code, the Court also looked at the Codeâs definition of âmoney,â which is defined as âa medium of exchange authorized or adopted by a domestic or foreign government as apart of its currency.â Id. at § 1.201(24). The Court then held that, âconsistent with these analogous statutory provisions, ... money is not a âtangible chattel,â or âgoodsâ as defined by the DTPA. Rather, money is properly characterized as a currency of exchange that enables the holder to acquire goods.â Riverside Natâl Bank, 603 S.W.2d at 174 . In Riverside Natâl Bank , the Texas Supreme Court also held that borrowing money is not seeking or acquiring any services. See id. âServicesâ is defined as âwork, labor, or services purchased or leased for use, including services furnished in connection with the sale or repair of goods.â Tex. Bus. & Com.Code § 17.45(2). The court reasoned that â[m]oney, as money, is quite obviously neither work nor labor. Seeking to acquire the use of money likewise is not a seeking of work or labor.â Riverside Natâl Bank, 603 S.W.2d at 174 . Further, the court looked to its prior decision in Van Zandt v. Fort Worth Press, 359 S.W.2d 893 (Tex.1962), for the appropriate definition of âservices,â which it defined as âaction or use that furthers some end or purpose: conduct or performance that assists or benefits someone or something: deeds useful or instrumental toward some object.â Id. at 895 . The Texas Supreme Court then extrapolated that because the prior âdefinition described âservicesâ in terms of âaction,â âconduct,â âperformanceâ and âdeeds,â â the word âservicesâ must âinclude[] an activity on behalf of one party by another ... similar in nature to work or labor.â Riverside Natâl Bank, 603 S.W.2d at 174 . Thus, it concluded, any âattempt to acquire money, or the use of money, [i]s not an attempt to acquire services.â Id. at 175 . Like the plaintiff in Riverside Natâl Bank , Cushmanâs dispute centers around a line of credit, specifically, her American Express credit card. Because the Supreme Court of Texas has made it clear that money does not fall within the statutory definition of âgoodsâ because it is not a âtangible chattel,â Cushmanâs line of credit obtained through American Express does not qualify as âgoods.â See id. at 174 . Further, even if Plaintiff were to argue that she âsought to acquire servicesâ when she applied for her American Express credit card given the application process and the interest rate, the Supreme Court of Texas has rejected this argument as well. See id. at 175 (rejecting plaintiffs argument that âservices existed in the lending of moneyâ). *844 The Texas Supreme Courtâs decision in Riverside Natâl Bank has never been expressly overruled. Burleson State Bank, 27 S.W.3d at 615 . However, âthere are other bank customer cases that have been decided since Riverside in which borrowers have qualified as consumers if the money was sought to acquire a good or services.â Id. at 614 ; see, e.g., Knight v. Intâl Harvester Credit Corp., 627 S.W.2d 382 (Tex.1982) (finding that a bank customer qualified as a consumer because he sought financing to purchase a dump truck); see also Flenniken v. Longview Bank & Trust Co., 661 S.W.2d 705 (Tex.1983) (holding that a borrower who sought financing for a house qualified as a consumer). Nonetheless, the instances where the Texas Supreme Court has found that borrowers qualified as consumers are easily distinguishable from Plaintiffs case at hand. In both Knight and Flenniken , the borrowersâ motives were the same: to obtain money to acquire a specific good. In fact, in Flenniken , the Texas Supreme Court found that the person âdid not seek to borrow money; they sought to acquire a house.â Flenniken, 661 S.W.2d at 708 . Plaintiffs case stands in stark contrast to both Knight and Flenniken ; here, Plaintiff has presented no evidence that she applied for her American Express credit card to make any specific purchase. When questioned during her deposition as to why she applied for the credit card in the first place, Cushman stated that she could not remember. (Instrument No. 17, Exhibit A, at 43). She could recall no large purchase she had planned. In fact, when asked what she used the card for, Cushman stated that it was for â[gjeneral purposes.â (Instrument No. 17, Exhibit A, at 45). Accordingly, Plaintiff is bound by the Texas Supreme Courtâs holding that an âattempt to acquire money, or the use of money, [i]s not an attempt to acquire servicesâ and âmoney is not ... a âgood.â â Id. at 174-175. Here, Plaintiff did not seek or acquire goods or services, as required by Tex. Bus. & Cora Code § 17.45(4) for consumer status. Therefore, she does not qualify as a âconsumerâ and does not have standing to bring suit under the DTPA. Moreover, because Cushman has failed to demonstrate that she sought or acquired âgoodsâ or âservices,â âgoods or services purchased or leasedâ do not form the basis of her complaint. Sherman Simon Enter., 724 S.W.2d at 15 . Cushman does not meet the DTPAâs test for âconsumerâ and is therefore precluded from bringing suit under the DTPA. The Courtâs finding that Plaintiff fails to qualify as a consumer is consistent with the underlying purpose of the DTPA. The DTPA seeks to protect consumers, and the Texas Supreme Court has repeatedly emphasized the importance of âkeeping] in mind why the Legislature created this simple, nontechnical cause of action: to protect consumers in consumer transactions. Consistent with that intent ... defendantâs deceptive conduct must occur in connection with a consumer transaction.â Amstadt, 919 S.W.2d at 649 (emphasis added); see also Home Sav. Assân v. Guerra, 733 S.W.2d 134, 136 (Tex.1987) (finding that a defendant creditor âmust be shown to have some connection either with the actual sales transaction or with a deceptive act related toâ it); see also Qantel Bus. Sys., Inc. v. Custom Controls Co., 761 S.W.2d 302, 305 (Tex.1988) (noting that deceptive conduct that is âinextricably intertwinedâ with a consumer transaction may be actionable under the DTPA). Here, Plaintiff is not a consumer and therefore any action taken by Defendant is not the kind governed by the DTPA. *845 2. Plaintiff argues that requiring her to qualify as a âconsumerâ as a prerequisite for standing under the DTPA creates a âlogical impossibility.â (Instrument No. 19, at 10). She contends that by demonstrating a TDCPA violation by a third-party debt collector she will automatically be disqualified from âconsumerâ status because, by definition, a debtor does not consume or acquire anything directly from a third-party debt collector. (Id.). Plaintiffs fear is misplaced; Plaintiffs fails to qualify as a consumer not because of her relationship with GC Services but rather because the underlying transaction at issue â the use of her American Express credit card or, stated more broadly, the extension of a line of credit â is not considered âgoodsâ or âservicesâ within the meaning of the relevant statute. See Tex. Bus. & Com Code § 17.45(4). Plaintiff also claims that consumer status is in fact not required to raise a DTPA claim. (Instrument No. 19, at 8). Instead, Plaintiff argues that âmere violation of the TDCPA confers upon a party standing [to] bring an action under the DTPA.â (Id.). In other words, Plaintiff maintains that if she has standing to bring suit under the TDCPA she also has standing to bring her DTPA action. (Id.). In support of her argument, Plaintiff cites only the statute itself, which states that âif a claimant is granted the right to bring a cause of action under this subchapter by another law, the claimant is not limited to recovery of economic damages only, but may recover any actual damages incurred by the claimant.â Tex. Bus. & Com.Code § 17.50(h). Plaintiff then argues that Tex. Fin.Code § 392.404 acts as a âtie-inâ provision allowing âclaimantsâ under âanother lawâ to recover âactual damages,â while DTPA âconsumersâ are limited to a narrower category of âeconomic damages.â (Instrument No. 19, at 11); see also Tex. Fin. Code § 392.404 (âA violation of this chapter is a deceptive trade practice under Subchapter E, Chapter 17, Business & Commerce Code, and is actionable under that subchapter.â). Plaintiffs argument that a claimant under any other law can automatically bring suit under the DTPA has not been accepted by the Texas courts. Instead, under Texas law it is clear that â[i]n all cases, a plaintiff must qualify as a âconsumerâ in order to have standing to bring an action under the DTPA.â Marketic v. U.S. Bank Natâl Assoc., 436 F.Supp.2d 842, 855 (N.D.Tex.2006); see also Mendoza v. Am. Natâl Ins. Co., 932 S.W.2d 605, 608 (Tex. App.-San Antonio 1996) (finding that consumer standing is âan essential element of a DTPA cause of actionâ); see also Figueroa v. West, 902 S.W.2d 701, 707 (Tex.App.-El Paso 1995) (noting that âthe DTPA is clearly consumer protection legislationâ). In Marketic , the plaintiff raised an argument almost identical to the one Plaintiff makes here, claiming âthat § 392.404 of the Texas Finance Code states that a violation of the TDCA [Texas Debt Collection Act] also establishes a violation of the DTPA.â Marketic, 436 F.Supp.2d at 854 . However, the Texas district court found that, while âthe DTPA tie-in statute, § 17.50(h) of the Business & Commerce Code, grants a private right of action under the DTPA to a claimant seeking to recover under the TDCA ... Tex. Bus. & Com.Code § 17.50(h) does not exempt claimants from showing that they qualify as a âconsumerâ under Tex. Bus. & Com. Code § 17.45(4).â Id. at 854-855. (emphasis added). Citing to the Texas Supreme Courtâs Riverside Natâl Bank opinion, the Texas district court ultimately found that the plaintiff did not qualify as a âconsumerâ under the DTPA because âmerely obtaining a loan or an extension of credit does not qualify one as a âconsumer.â â *846 Id. at 855; see also Prophet, 2009 WL 1437799 , at *5 (finding that plaintiffs claim failed where the DTPA claim rested on alleged violations of the TDCPA and nothing more). Accordingly, Cushmanâs attempt to circumvent the DTPA âconsumerâ requirement through use of the âtie-inâ provision fails. In an additional attempt to sustain her argument regarding the âtie-inâ provision, Plaintiff analogizes her claim to the Texas Supreme Court decision in Crown Life Ins. Co. v. Casteel, 22 S.W.3d 378 (Tex.2000). In Crown Life, the court examined whether a plaintiffs standing to bring suit under Article 21.21 of the Texas Insurance Code extended to allow standing under the DTPA. Id. at 381 . The plaintiff admitted he was not a âconsumerâ but argued â like Cushman does here â that consumer status was not required because his DTPA claim arose through Article 21.21, not under the DTPA. The Texas Supreme Court concluded that the plaintiff did not have standing under Article 21.21 âto allege DTPA-based claims that require consumer status by their terms.â Id. at 381 . The court held that the plaintiff had to meet the âconsumerâ requirement to state his Article 21.21 cause of action for violation of a DTPA subsection âif the subsection either (1) specifically involves a consumer transaction, or (2) involves the misrepresentation of âgoods or servicesâ acquired by the plaintiff.â Id. at 386 . Here, Plaintiff seeks to bring a claim under § 17 of the DTPA, which is incorporated in its entirety into TDCPA § 329.404. See Tex. Fin.Code § 329.404(a). The Texas Supreme Court has made it clear that âthe [DTPAâs] rule of liberal interpretation should not be applied in a manner that negates the statutory definition of the word âconsumer.ââ Riverside Nat'l Bank, 603 S.W.2d at 173 . Plaintiff may be correct that Crown Life stands for the proposition that when suit is brought through a âtie-inâ provision, âconsumerâ status may not be required where an incorporated subsection of the DTPA does not specifically require it. However, here the relevant section of the DTPA, section 17, does require âconsumerâ status. Thus, Plaintiffs argument that she is not required to have âconsumerâ status to bring suit under the DTPA fails. In sum, Cushmanâs relationship with GC Services was not in connection with any transaction in goods or services, and thus Plaintiff fails to meet the requirement that âa person who brings a private lawsuit under section 17.50 must be a consumer, as defined in section 17.45(4).â Id. Plaintiff does not qualify as a consumer under the statute and the âtie-inâ provision in the TDCPA does not exempt her from the requirement of consumer status. Accordingly, Plaintiff does not have standing to bring a claim under the DTPA, and the Court GRANTS Defendantâs Motion for Partial Summary Judgment with respect to Plaintiffs DTPA claim. III. Defendantâs Motion for Partial Summary Judgment is GRANTED with respect to Plaintiffs DTPA claim and DENIED with respect to Plaintiffs TDCPA claim (Instrument # 17). The Clerk shall enter this Order and provide a copy to all parties. Case Information
- Court
- S.D. Tex.
- Decision Date
- August 13, 2009
- Status
- Precedential